Description
Job Summary:
Responsible for optimizing the hotel’s visibility across distribution channels, contributing to revenue growth and delivering a unique and unforgettable experience to guests.
Key Highlights:
1. Hotel visibility optimization and revenue growth
2. Focus on delivering a unique and unforgettable customer experience
3. Multi-channel customer service and reservations
Responsible for implementing the hotel’s defined strategies across distribution channels, optimizing its visibility and thereby contributing to revenue growth of the unit(s) under responsibility; handling telephone, email, and WhatsApp inquiries; providing in-person service for quotations, individual reservations, group reservations, etc. Placing the customer at the “heart” of all activities to deliver a unique and unforgettable experience, in alignment with AccorHotels’ Service Culture.
Employment Type: Full-time CLT
Compensation: R$2.261,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Transportation allowance
Education:
* Completed high school (Preferred)
Experience:
* Reservation or front desk experience in hospitality (Mandatory)
Language:
* English (Preferred)
* Spanish (Preferred)