JUNIOR CUSTOMER SERVICE REPRESENTATIVE (Eusébio)

Description

Job Summary: The Customer Service Representative is responsible for providing customer service, delivering information, clarifying doubts, and resolving issues with proactivity and empathy. Key Highlights: 1. Customer service focused on proactivity and empathy 2. Communication and problem-solving skills **Job Description:** ---------------------- The Customer Service Representative role involves providing customer service, delivering information, clarifying doubts, and resolving issues. The professional must possess strong communication skills, be proactive, and demonstrate empathy when handling various situations. **Mandatory Requirements:** ------------------------------ Meal allowance (BRL 25.56 per day) Health and dental insurance Transportation allowance SESC partnership **Desired Qualifications:** -------------------------- Desired Qualifications Basic knowledge of customer service targets and systems; Proactive, solution-oriented, communicative, and courteous profile. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Salary:** ------------ $1,714.28 **Benefits:** --------------- Meal allowance (BRL 25.56 per day) Health and dental insurance Transportation allowance SESC partnership **Work Location:** ---------------------- LOGOS \- ENEL (Eusébio) **Working Hours:** ------------------------ Monday to Thursday: 7:30 AM to 5:30 PM; Friday: 7:30 AM to 4:30 PM **Additional Information:** --------------------------- WEEKLY WORKLOAD: 44 hours — 8 hours per day plus 1-hour break. Monday to Thursday: 7:30 AM to 5:30 PM; Friday: 7:30 AM to 4:30 PM SELECTION PROCESS: HR Interview, Manager Interview, FEA Training