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Job Summary: The professional will assist in administrative routines, including customer service, case tracking, and incident resolution. Key Highlights: 1. Assist in administrative routines 2. Customer service and process monitoring 3. Perform administrative tasks inherent to the position Grupo 3corações is built by people—first and foremost—passionate about what they do. We take pride in growing through hard work and continuing to go further, without forgetting our essence and values. It is through our simple way of being that we celebrate human diversity and the flavorful experiences that intertwine stories. The result is a company offering quality products, happy employees and consumers, and integrated suppliers and partners—all united by the same mission: delivering pleasurable experiences that foster joy and well-being, building lasting bonds and generating value for everyone. Savor a world of possibilities at Brazil's largest coffee company! Learn more at www.3coracoes.com **Responsibilities and Duties** * Assist in administrative routines involving customer service; * Monitor open cases related to the area; * Close customer service incidents, coordinating with interfacing departments when necessary; * Perform administrative tasks inherent to the position. **Requirements and Qualifications** **Education** * High school education in progress or completed. **Required** * Availability to work from 8 AM to 2 PM, Monday to Friday. **Desirable** * Proficiency in Google tools (spreadsheets, documents, and presentations). **Additional Information** **Benefits** * Telemedicine and online therapy (100% covered by the company); * Transportation; * Shared health insurance plan; * Dental plan; * On-site meals; * Monthly product kit; * Life insurance; * Wellhub Grupo ***3corações*** is a company of **passionate people**, growing through the **strength of our work**, honoring our origins and essence to reach ever further. We are an **innovative and entrepreneurial** people who **care** for our employees and deliver **pleasurable experiences** to everyone we engage with. Our story began in 1959, in the interior of Rio Grande do Norte. With our **distinctive, innovative, and entrepreneurial approach**, we became the **national leader** in ground and roasted coffee and cappuccino, and the **second-largest player** in soluble coffee. In 2013, we launched the TRES multi-beverage machines solution, offering over 30 capsule-based drink flavors; in 2020, through a *joint venture* with Positive Company, we entered the plant-based market, offering our consumers 100% natural, plant-derived products. Our portfolio also includes soluble coffee, ready-to-drink cappuccino, chocolate drinks, coffee with milk, soft drinks, corn derivatives, coffee filters, and filter holders. We are over 8,000 passionate hearts committed to building a better country and a better world. **We respect and value all people and cultures, believing diversity enriches our workplace**. We seek individuals ready to roll up their sleeves and collaborate effectively. Join ***3corações*** and add your heart to ours!
