Support Operator

Description

Job Summary: This professional will register, audit, and maintain service orders while providing administrative and technical support and using monitoring tools. Key Highlights: 1. Administrative and technical support to field professionals 2. Monitoring and management of services using tools 3. Organization and analysis of control spreadsheets **Requirements:** * Availability to work in Eusébio; * Completed high school education; * Experience in telecommunications is a plus; * Availability for working hours: 10:00 AM to 7:00 PM **Responsibilities:** * Register, update, and maintain service orders in the system, ensuring accuracy and completeness of information; * Conduct audits of service orders, verifying compliance with procedures and identifying inconsistencies; * Provide administrative and technical support to field professionals, ensuring proper execution and recording of service orders; * Use tools such as UNM to monitor and manage delivered services and service orders; * Organize and analyze control spreadsheets, generating reports and insights regarding completed services; * Perform administrative tasks such as document organization and supporting the team in internal workflow processes. **Benefits:** * Meal Allowance; * Transportation Allowance or Fuel Assistance; * 100% company-paid Health Insurance; * 100% Dental Insurance; * Day Off; * University Partnerships; * Driving School Partnership; * Mental Health Program; * Free Internet. Employment Type: Full-time, Permanent CLT Compensation: R$1.621,00 - R$2.000,00 per month Benefits: * Medical assistance * Dental assistance * Internet allowance * Commercial partnerships and discounts * Meal voucher * Food voucher * Transportation voucher Work Location: On-site