Job Summary: The professional will be responsible for negotiating debts, restructuring overdue debts, sending invoices and agreements, updating customer records, and following up with customers. Key Highlights: 1. Debt negotiation and debt restructuring with customers 2. Customer database updating and document submission 3. Customer follow-up and spreadsheet completion **Responsibilities:** * Contact customers via voice or digital channels to negotiate outstanding debts; * Send negotiated invoices; * Restructure debts previously negotiated but subsequently defaulted; * Update customer records in the CRM; * Submit analyses for committee approval; * Send debt acknowledgment agreements; * Customer follow-up; * Spreadsheet completion. **Qualifications:** * Completed High School education * Proficiency in Microsoft Office suite; collection strategies; WhatsApp-based customer service; **Additional Information:** * Working Hours: Monday to Friday \- 9:00 AM to 4:12 PM Employment Type: Permanent CLT contract Compensation: R$1\.621,00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Commercial partnership agreements and discounts * Life insurance * Meal voucher * Food allowance * Transportation allowance Education: * Completed High School (Preferred) Experience: * Collections or Customer Service (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
