Description
Job Summary:
The professional will conduct active and passive collections, negotiate payment agreements, and monitor delinquent customers to recover credit, in accordance with company guidelines.
Key Highlights:
1. Handling collections and payment negotiations
2. Monitoring delinquent customers
3. Focus on credit recovery
**Responsibilities:**
* Initiate and respond to customer contacts for collection of outstanding amounts.
* Negotiate payment agreements and methods, seeking optimal solutions for both parties.
* Accurately and thoroughly record information and agreements in the system.
* Monitor the portfolio of delinquent customers and develop strategies for credit recovery.
* Achieve company-established performance targets and KPIs.
* Serve customers courteously and professionally, adhering to company policies and applicable laws.
**Qualifications:**
* Completed high school education;
* Basic computer skills.
**Additional Information:**
* **Working Hours: Monday to Saturday \- 2:20 PM to 8:40 PM \- immediate start**
Employment Type: Permanent CLT
Salary: R$1\.518,00 \- R$1\.800,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Childcare allowance
* Food basket
* Life insurance
* Meal voucher
* Food allowance
* Transportation voucher
Expected Start Date: 08/14/2025