Logistics Assistant

Description

Job Summary: Logistics Assistant to monitor and organize the shipping process of inflatable products, ensuring communication and customer approval. Key Highlights: 1. Monitoring and organizing post-production logistics processes 2. Communicating with and obtaining customer approval prior to cargo release 3. Organizing and requesting freight carriers **We are seeking a Logistics Assistant with customer service experience to support monitoring and organizing post-production processes for inflatable products. The professional will be responsible for ensuring all information and approvals are confirmed with the customer before cargo release. Additionally, they will manage the organization and request of freight carriers for product shipment, maintaining clear and accurate communication with customers and suppliers.** RESPONSIBILITIES AND DUTIES * Monitor ready-to-ship inflatable products and organize sending approval emails to customers for verification of delivery information. * Ensure address and voltage information are correct prior to cargo release. * Organize and request transportation services from freight carriers (RVB does not own its own carrier). * Maintain control over service orders (SO) and documents related to cargo shipment. * Support the sales and logistics teams, always ensuring information accuracy and organization. REQUIREMENTS AND QUALIFICATIONS * Customer service experience. * Basic Excel knowledge. * Experience with CRM systems (we use PipeDrive). * Familiarity with Conta Azul system for finance. * Strong communication skills and proactivity when interacting with customers and freight carriers. COMPENSATION AND BENEFITS: * CLT employment contract — Monday to Friday; * Working hours: 8:00 AM to 5:30 PM, 1-hour lunch break; * Location: São Paulo/SP — in-person work (600 meters from Vila Matilde Metro Station); * Initial Salary Range: R$ 2,300.00 * Benefits: Transportation Allowance + Meal Allowance + Shopping Allowance + Gympass.