Network Quality Technician | Concórdia

Description

Job Summary: Oversee construction and maintenance projects for fiber optic networks, ensuring quality and customer satisfaction. Key Highlights: 1. Working with fiber optic networks and splicing in splice closures 2. Teamwork and focus on customer satisfaction 3. Flexibility and agility in tasks with a sense of urgency Description: Skills: Knowledge of fiber optic networks and splicing in splice closures; Performing work at heights; Team collaboration; Flexibility and adaptability to business needs, people, and processes; Task efficiency and courteous interaction with customers; Sense of urgency and innovation; Desired Qualifications: Completed high school education. A technical degree in telecommunications is considered an advantage. Possession of a driver's license. * Conduct inspections of network construction projects, installations, and maintenance performed by third-party contractors and company employees; * Perform supervision via service orders, verifying with customers whether their needs were adequately met and whether any issues occurred during installation; * Inspect site cleanliness, internal and external workmanship, and the service access box; * Apply knowledge of fiber optic networks, splicing in splice closures, logical reasoning, effective communication, organization, and responsibility when guiding third-party teams; * Prepare inspection reports, indicating to the department responsible for network deployment whether the network project is ready for approval; * Verbally notify and formally document third-party contractors regarding deficiencies in: quality, conduct, or use of personal protective equipment (PPE); * Map third-party efficiency metrics. * Close material dispatch records and validate activities performed by third-party contractors. 2512120202501915760