Tato Assist is a 24-hour assistance and vehicle tracking company. It was founded with the purpose of delivering outstanding service to its customers, prioritizing empathetic and solution-oriented support, as well as assisting them at any time during incidents/claims, vehicle breakdowns, towing requests, or any other difficulty involving their vehicle. The phonetic alphabet is mandatory here. Our actions are guided by our core values, and career advancement is fully based on meritocracy. We believe in \#exponentialgrowth; therefore, our work is results-driven, and we operate using both quantitative and qualitative goals. If you identify with a customer- and results-focused culture, check out this opportunity! We are seeking a dynamic, proactive ANALYST who enjoys challenges. **Responsibilities and duties** * Develop project schedules; * Design process workflows; * Propose workflows and support the design of new workflows; * Support stakeholder management; * Conduct analyses and present proposals for operational, technical, and administrative improvements; * Present performance reports and deliver presentations to leadership involved with the area. **Requirements and qualifications** * Bachelor’s degree completed or in progress in Engineering, Economics, Statistics, Logistics, Business Administration, Management Processes, or related fields; * Knowledge of management and quality tools; * Knowledge of project management tools; * Intermediate/advanced Excel skills; * Excellent oral and written communication skills; * Experience with BI and AI is a plus; * Easy access to the Estoril neighborhood/BH. **Additional information** **Employment type:** CLT **Working hours:** 08:00 to 18:00 — Monday to Friday **Location:** Estoril/BH (near Barão Homem de Melo) **Work model:** On-site **What \#Tato offers:** * Caju Card **A flexible card you can use wherever you prefer—whether with coworkers at lunch or for grocery shopping. The value is R$40 per working day!** * Transportation allowance * Fuel allowance **You choose! You may use the transportation allowance (6% payroll deduction) or the fuel allowance (R$150 or R$300 depending on your residence-to-work distance, with no salary deduction)!** * Wellhub **Your health is one of our top priorities, so your gym membership through Wellhub is on us! With optional plan upgrades available at a discount.** * Health insurance **Together, we offer a co-payment Unimed health plan after the probation period, with no monthly salary deduction!** * Onhappy **Discounts on flights and hotels, both domestic and international. Welcome voucher worth R$100.00.** * Performance Gym * Partnerships with educational institutions **To empower you as the protagonist of your career and continuously enhance your skills, we encourage your development with scholarships of up to 50% for undergraduate, graduate, and language courses.** * Career development plan **With great dedication and relentless focus on results, recognition is highly valued, right? To reflect this, we provide a structured career development plan so you can grow with us!** * DayOff **On your birthday, you deserve to celebrate however you like! So we give you a three-month window starting from your birthday to choose when to take your DayOff, according to the benefit’s terms :)** * You Club **Access to numerous discounts and benefits across thousands of establishments—including supermarkets, cinemas, pharmacies, hotels, and more!** * Pet health insurance **Today, our pets are part of the family, aren’t they? We also care about their health! Therefore, you’ll receive exclusive discounts to enroll in one of the assistance plans offered by our partner AuHappy.** * Gamification program **After achieving your goals, we also have an incentive program to give you that extra boost! Here, our goals translate into Ups, which you can exchange for rewards at the Up Store each month.** * SESC Card **Resting and experiencing new things is essential! With this in mind, our partnership with the SESC network enables you and your dependents to enjoy many benefits nationwide, granting access to high-quality activities and services at low cost.** * Strategic planning; * Daily routine management; * Total quality management; * System development and automation; * Legal advisory and civil litigation process management; * Budgetary management; * Economic and financial planning and advisory; * Outsourcing (service outsourcing); * Software licensing; * Training, capacity building, and personnel development; * Project and KPI management; * Business process management (BPM); * Marketing planning and execution in organizations; * Recruitment and selection; * Branding and brand management;