Laboratory Assistant

Description

Job Summary: Professional responsible for compounding, encapsulation, and cleaning in the laboratory, as well as customer service, sales, and order and inventory management. Key Highlights: 1. Specialized handling of powders and controlled substances 2. Customer service and sales management via systems 3. Inventory management and organization of laboratory materials Perform powder encapsulation; Clean packaging, cabinets, workbenches, and wash laboratory equipment according to the monthly schedule; Collect chemical waste from the laboratory and store it in the CD (Central Distribution) area according to the monthly schedule; Handle products containing hormones, antibiotics, and substances subject to special control (Group III \- RDC 67\), except for weighing and preparing dilutions; Provide customer service via WhatsApp and telephone; use software; Prepare quotations and formula orders in the software; Generate payment links and process sales in the system for formulas paid by credit or debit card and via Pix (cash sales are not performed); Dispatch formulas to stores using courier bags; Receive goods and verify invoices; Submit service requests in Movidesk for other pharmacy departments; Respond to Movidesk service requests for the Compounding Department; Compile lists of missing packaging, raw materials, and utensils.