Activation Technician | Joaçaba

Description

Job Summary: This professional will assist in installing and maintaining internet equipment for customers, configuring devices, and ensuring user satisfaction. Key Highlights: 1. Assistance with internet equipment installation and maintenance 2. Configuration setup and customer support 3. Teamwork and focus on customer satisfaction Remember that feeling of joy customers experience when the doorbell rings and they see the person who’s come to install their internet? The Activation team consists of those individuals who visit customers to activate new connections and perform necessary maintenance. Additionally, the Activation team configures equipment and schedules these visits with customers. **This and all other listed job openings are available for People with Disabilities (PwD)** **Responsibilities and Duties** * Assist with customer installations; * Assist with maintenance of already-installed equipment at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Efficiency in tasks and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Working Hours:** Monday to Friday: 8:00 AM–12:00 PM, 1:30 PM–5:30 PM; Saturday: 8:00 AM–12:00 PM Opportunity for on-site work in Joaçaba and surrounding areas. ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique Since 1997, we have placed customers at the center of everything we do, delivering telecommunications solutions for residential, corporate, and government clients. Our innovative mindset combines cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and have grown through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states—always committed to excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including being named “Best Broadband Operator in Southern Brazil” for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All of this is achieved through strong collaboration and valuing high performance. Here, you won’t just participate—you’ll co-create the future! Join us in building the future! Unifique—simplifying people’s lives since 1997! **All our job opportunities are open to People with Disabilities (PwD)** ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique