1315 Help Desk It Support in Santa Catarina lowest at $2080.0+

Support and Implementation Analyst - Itajaí Region and Greater Florianópolis64877870704130120

Indeed

Support and Implementation Analyst - Itajaí Region and Greater Florianópolis

**Who we are:** We are Inovadora, one of Brazil’s leading software companies in the healthcare and social assistance sectors. We believe in innovation and technology—but true innovation only happens through hard work and by challenging the impossible. We aim to grow as a company, as a team, and as individuals. **Your mission will be:** To serve as the bridge between our clients and Inovadora, translating their expectations into solutions that resolve their pain points and add value to this partnership. **We are looking for someone who will:** * Implement our systems with clients, ensuring installation, configuration, and testing processes are executed successfully and enabling clients to operate the contracted modules effectively; * Conduct training and refresher sessions on the use of our systems for clients, taking full ownership of the end-to-end process; * Test implementation modules and features offered in each system version prior to release and deployment; * Manage documentation generated during implementations, ensuring all terms, reports, and other documents are validated and signed to formally confirm service delivery; * Provide technical support—ranging from basic to advanced—to Inovadora’s clients via phone, email, chat, or corporate WhatsApp, identifying issues encountered and supporting their resolution; * Prioritize support requests by assessing urgency levels according to predefined criteria; * Log support tickets for all interactions, documenting client requests, system defects, and flaws in detail, and routing those requiring cross-functional support to the appropriate teams; * Monitor open support tickets, ensuring clients receive timely updates on their requests within agreed timeframes; * Handle complex incidents, escalating them when necessary to other teams while ensuring efficient and timely resolution; * Provide technical support to Inovadora’s partner resellers, addressing questions related to system implementation and usage; * Collaborate with your team and other Inovadora teams to resolve requests, clarify doubts, and deliver training to help them better understand and utilize system functionalities; * Support the commercial team by conducting technical analyses of public tenders, identifying opportunities and gaps that may affect Inovadora’s participation in such processes; * Participate in Proof-of-Concept (POC) activities when required, analyzing and validating tender requirements against the capabilities delivered by Inovadora’s systems; * Identify improvement opportunities in implementation and support processes, proposing enhancements and updates that deliver greater value to clients; * Visit clients onsite to closely monitor their interaction with and satisfaction regarding our solutions; * Be available for on-call duty, intervening in emergency situations involving clients and/or whenever required by the company. **How do you do it?** * Assume responsibilities aligned with the department’s plan; * Understand the business and have a solid grasp of interdependencies among relevant variables; * Make operational decisions—even those without precedent—while understanding the impact of your actions on your team and on stakeholders with whom you interact most frequently; * Receive prioritized responsibilities and proactively seek guidance and support when needed; * Deliver outputs of varying complexity, balancing standardized, simpler tasks with more challenging, adaptive ones; * Consistently deliver high-quality results without requiring excessive effort. **To succeed in this role, you must have:** * Proficiency in computer systems (Windows and Linux); * Proactivity in identifying and resolving issues, ensuring client satisfaction; * Strong verbal and written communication skills; * Minimum 3 years of experience in customer support and service; * **Willingness and availability to travel.**

Tv. Luís Delfino, 81 - Joaçaba, SC, 89600-000, Brazil

Negotiable Salary

Deployment Assistant | ALT - Joaçaba, SC64859407735425121

Indeed

Deployment Assistant | ALT - Joaçaba, SC

Description: * Completed high school; * Knowledge of measurement equipment, optical splices, optical cable laying, optical fiber, fusion splicing, installation and maintenance of optical splice closures, and router configuration; * Availability to work on-call shifts; * Assist network deployment technicians in basic and daily activities as instructed; * Assist in the installation and assembly of infrastructure for optical cable laying and routing; * Assist technicians with technical support and help customers resolve issues, aiming to meet their needs with courtesy and promptness; * Assist in diagnosing potential connection problems, checking optical fiber signal, and performing speed and bandwidth tests; * Always strive to adhere to the work schedule, especially during emergency maintenance of fiber infrastructure and networks, as scheduled. 2512190202551927207

Tv. Luís Delfino, 81 - Joaçaba, SC, 89600-000, Brazil

Negotiable Salary

Senior HR Analyst - Training and Development64843763663489122

Indeed

Senior HR Analyst - Training and Development

**Benefits:** * Unimed health insurance (available after 3 months of employment); * Commuter allowance (6% salary deduction, if applicable); * Worker’s Meal Program (lunch provided at the company); * Life insurance; * Study and training support, subject to departmental and company budget. **Requirements:** * Currently pursuing or having completed a bachelor’s degree; * Solid experience in training and development; * Strong interpersonal and customer service skills for internal and external stakeholders; * Proficiency in project design and management; * Conflict resolution skills; * Proficiency in computer applications (word processing, spreadsheets, presentation software, and internet); * Knowledge of training processes; * Knowledge of recruitment and selection processes; * Knowledge of performance evaluation processes; * Knowledge of internal communication processes; * Knowledge and skills in organizational climate management; * Knowledge of positions, salaries, and benefits; Knowledge of Labor Legislation; * Critical and logical analytical ability; * Familiarity with performance indicators; **Key Responsibilities:** Conduct activities related to human development, performance evaluation, implementation and administration of position and salary structures, organizational climate, and other programs—aiming to strengthen interaction between the company and its employees. **Categories:** * Analyze performance evaluation results to identify areas for employee and organizational improvement and development needs; * Monitor individual employee development plans to ensure effective execution aligned with planning; * Conduct organizational climate surveys and analyze results to propose improvement actions; * Design and implement training and development programs, offering learning and upskilling opportunities to enhance employee competencies; * Support employees throughout their journey (onboarding, engagement, performance, training, and evaluation), ensuring all relevant tools are deployed as intended; * Assist in identifying, training, and developing current and future leaders through methodologies that facilitate preparation for new challenges; * Develop internal communication strategies to promote organizational culture, corporate values, and employee motivation—strengthening organizational identity and engagement; * Plan and execute internal events (e.g., celebrations and team-building activities) and manage internal communication channels; * Develop training plans and programs aligned with needs identified in performance evaluations, coordinating logistics, delivering training sessions, or engaging external facilitators; * Ensure implementation of fixed and variable compensation programs through diagnostics and needs analysis, aiming to guarantee internal equity and external competitiveness; * Support managers in decision-making regarding personnel movements—including promotions, transfers, role assignments, merit recognition, etc.—to ensure compliance with current compensation policies; * Manage process-related indicators to plan and execute actions aimed at mitigating negative impacts; * Monitor budgets, expenditures, and investments within the area, ensuring integration and timely execution in coordination with the finance department; * Regularly propose process improvements focused on innovation and business advancement. **Recruitment and Selection Process Steps:** 1st Resume screening; 2nd Profile Mapping Assessment (sent via email); 3rd Interview with HR; 4th Interview with the hiring manager. Minimum Education Level: Bachelor’s Degree

Tv. Luís Delfino, 81 - Joaçaba, SC, 89600-000, Brazil

Negotiable Salary

Internal Sales Consultant - Concórdia/SC64841967741441123

Indeed

Internal Sales Consultant - Concórdia/SC

Prospect clients by offering services and products, providing specialized technical support, registering clients via telemarketing, and following pre-planned scripts and guidelines to prospect, retain, or recover clients. **Responsibilities and Duties** * Follow work instructions outlined in the company's Standard Operating Procedures manual; * Make outbound calls to clients to promote or sell services; * Prospect new clients by understanding each client’s specific needs and offering relevant services and products based on company availability; * Skillfully handle objections, present persuasive arguments, and resolve client inquiries using various communication channels—including phone, WhatsApp, email, and internal platforms; * Respond to client calls and/or other communication channels; * Schedule assessments for clients identified through promotional campaigns; * Record in the system all information related to performed activities; * Conduct customer satisfaction surveys in accordance with company standards; * Perform sales follow-up activities such as sending letters, faxes, or emails; * Reschedule appointments for clients who failed to attend consultations and/or assessments, in compliance with company manuals and standards; * Be accountable for meeting targets and objectives; * Participate in technical and/or behavioral training sessions organized by the company. **Requirements and Qualifications** * Completed high school education; * Intermediate computer skills; * Client service and negotiation experience; * Sales techniques; * Strong communication skills. Competencies * **Communication:** Clear diction; Verbal fluency; Negotiation; Communication skills; Objection handling; * **Social:** Interpersonal relationships; Teamwork; * **Behavioral:** Commitment; Proactivity; Dynamism; Responsibility; Friendliness; Empathy; Persistence; * **Organizational:** Time management; Planning and organization. **Additional Information** We are Brazil’s largest orthodontic network! Founded with the mission of democratizing and modernizing dental care through humane, high-quality service at accessible prices. With **over 20 years** of experience, we operate more than **350 units** across Brazil and have served over **8 million satisfied customers**, proudly bearing the OrthoDontic brand in their smiles. **Here, you’ll find opportunities to grow and transform smiles alongside us. Join OrthoDontic and be part of this journey to success!**

R. Pref. Domingos Machado de Lima, 908 - Centro, Concórdia - SC, 89700-073, Brazil

Negotiable Salary

Indeed

Customer Service Agent

**Description and Responsibilities:** **Schedule:** 07:54 \- 17:00 **Level:** Professional **Employment Type:** Tenured \- CLT labor code Responsible for directly serving customers or handling phone inquiries, assisting them with agency processes (clarifying questions about their products and services, accounts, cash services, registration updates, ATM usage, among others), as well as offering and clarifying doubts about the products and services provided by the Institution. Additionally, providing support to management in prospecting new clients and negotiating products and services, aiming to contribute to performance results and achievement of established targets. **Requirements:** **Bachelor's degree in:** Administration, Economics, Accounting and/or related fields **Familiarity with:** Contacting service providers **Knowledge of:** Computer skills (Office Suite: Word, PowerPoint, Excel, Outlook) / Financial institutions, financial cooperatives / Financial products and services / Sales techniques. **Certification:** Anbima CPA 10 or CPA 20 **Benefits:** Medical insurance, Dental insurance, Childcare allowance, Education assistance, Internal benefits, Informed during interview, Profit sharing, Private pension plan, Life insurance, Meal voucher

R. Elías Mendes de Araújo, 25 - Altos da Esperança, São José do Ouro - RS, 99870-000, Brazil

Negotiable Salary

Transmission Line Electrician Technician I64544716383875125

Indeed

Transmission Line Electrician Technician I

**ABOUT AXIA ENERGIA** Eletrobras is now AXIA Energia, the largest renewable energy company in the Southern Hemisphere, responsible for 17% of national generation capacity and 37% of the transmission lines in the National Interconnected System (SIN). More than just a name change, AXIA represents the evolution of a solid company that has been transforming to operate with greater agility, innovation, and customer focus in an ever-changing sector. The new brand embodies energy, connection, history, and future. Present in all regions of the country, our focus is on offering comprehensive solutions that catalyze results, driving sector development and turning energy into opportunities for people, businesses, and the planet. At AXIA Energia, the future is powered by those who believe in transformation. Come live the new with us! **ATTENTION: AXIA Energia does not charge fees for tests, medical exams, or participation in the selection process.** One stage of the selection process will include a physical fitness test (TAF). The TAF will be conducted in hub cities, according to the location of the desired position. The recruiting company's representative will confirm, after the interview stage, the location and date for attendance and completion of the TAF. Travel to the test location is the responsibility of the candidate applying for the position. AXIA Energia does not charge any fee for the TAF. IMPORTANT: To take the Physical Fitness Test (TAF), candidates must present a medical certificate confirming good health for physical activities. The certificate must have been issued no more than 30 days before the TAF date. **Responsibilities and duties** Ensure continuity of maintenance execution, minimizing impacts on: * Asset availability; variable portion; * Safety of assets and people. * Minimum 1 year of experience in transmission line maintenance (Maintenance-oriented profile). * Availability for travel and on-call duty. * Basic computer and Office suite knowledge. * Experience with energized and de-energized substations and transmission lines. * Work at heights. * Additional technical skills (advantageous): Crane truck operation, Class C driver's license, rotary tools, and hot work; **Requirements and qualifications** * Education: Technical degree in Electrotechnics, Electro-Mechanics, or equivalent as per the National Catalog of Technical Courses from MEC; * Desired technical skills: Knowledge of working at heights, electrical services, chainsaw operation; * Registration with the Federal Council of Industrial Technicians \- CFT; * Driver's License Category B. **Additional information** **Benefits:** At AXIA Energia, the well\-being and quality of life of our employees power the energy that drives us forward. Therefore, we have created a work environment that values the balance between personal and professional life, with benefits that promote development, care, and growth for every talent on our journey. Some of the benefits we offer are listed below: * Food: Meal allowance and food voucher; * Medical and Dental Plan; * Life Insurance; * Private Pension; * Transportation Allowance; * Wellhub; * Childcare Assistance; * Educational Assistance. If these benefits and this role align with your goals, apply now! **\#WeAreAXIAEnergia** \#LI\-DQ1 **The new comes with our energy.** **Energy to evolve, create, innovate** **and connect people with our power.** The largest renewable energy company in the Southern Hemisphere is driving transformation in the sector: Eletrobras is now AXIA Energia. **Energy that connects ideas, talents, and technologies.** **Energy that drives business and creates opportunities** **for those who want to build a sustainable future.** **Energy that drives us to evolve.** We have changed our brand and our vision for the future, with immense pride in the history of those who pioneered essential infrastructure for the country's growth and remain, to this day, an abundant source of innovation. To boost your career and contribute to making Brazil's energy matrix one of the cleanest and most renewable in the world, join the energy of the new. Come be AXIA Energia!

Rua São João Batista, 157 - Centro, Campos Novos - SC, 89620-000, Brazil

Negotiable Salary

Indeed

Computer Technician

**Job Responsibilities:** * Configure and program computer systems; * Assemble and install computers, printers, and scales; * Provide assistance in correcting defects or failures in networks or equipment; * Perform software installation and repairs; * Assist and support users through service tickets; * Create user accounts for systems and email; * Assist with tools and creation of video conferences. , Incomplete (currently studying) or completed Computer Technician vocational course.

R. Pref. Domingos Machado de Lima, 908 - Centro, Concórdia - SC, 89700-073, Brazil

Negotiable Salary

Mid-level Financial Analyst64313025287681127

Indeed

Mid-level Financial Analyst

Ponto Telecom is a reference in connectivity and technology solutions for shopping malls and large developments. Focused on innovation, quality, and efficiency, the company is part of the Resolutto Group, which for nearly a decade has operated throughout Brazil delivering IT and telecommunications services with excellence. **Main Responsibilities** * Develop and monitor financial planning, budgeting, and business projections; * Conduct financial performance analyses (actual vs. budgeted, monthly variances, margins, and KPIs); * Manage and update cash flow forecasts, anticipating inflows, outflows, and future needs; * Create management reports and dashboards with strategic indicators to support decision-making; * Support management in feasibility analyses, contract profitability, and operational cost assessments; * Participate in accounting and financial closing processes, ensuring data consistency; * Assist in reviewing financial processes and policies to improve efficiency and standardization; * Provide support in treasury-related administrative tasks, accounts payable and receivable, always focusing on continuous improvement. **Behavioral Profile and Competencies** * Analytical mindset and strategic vision regarding numbers and results; * Proactivity and autonomy to identify opportunities and propose solutions; * Organized with strong attention to detail, ensuring data accuracy; * Strong communication skills and ability to convey financial information clearly and objectively; * Commitment to deadlines and high-quality deliverables; * Collaborative spirit and ease of interaction across different departments; * Interest in growing with the company and contributing to strategic decisions and sustainable outcomes. **Technical Requirements:** Bachelor's degree in Business Administration, Economics, Accounting, or related fields; Minimum of 3 years of experience in financial operations with focus on planning, control, and performance analysis; Advanced Excel skills (projections, dashboards, reports); Experience with ERP systems and BI tools (Power BI, Google Data Studio, etc.); Knowledge of financial indicators, income statements (P&L), and cash flow; Experience in service or telecommunications companies is desirable. **Why work at Ponto Telecom?** Here, we value professionals who think beyond routine—those who understand the impact of numbers and help shape the company’s future. We are a team committed to innovation, quality, and results, seeking individuals who share these same values. Job type: Full-time, Permanent CLT contract Salary: R$5,000.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance

R. Pref. Domingos Machado de Lima, 908 - Centro, Concórdia - SC, 89700-073, Brazil

R$5,000/month

Operational Supervisor (Property Security)64292679134210128

Indeed

Operational Supervisor (Property Security)

**Job Description:** ---------------------- Provide customer service; Provide support and coverage to operational teams in the Property Security area; Reallocate employees to workstations. **Essential Requirements:** ------------------------------ High school diploma; Experience supervising operational teams in the Property Security field; Office suite proficiency; CNH\-B. **Desirable Requirements:** -------------------------- Flexible availability; Reside in Joaçaba or nearby city. **Employment Type:** -------------------------- CLT **PwD (People with Disabilities):** -------- NO PREFERENCE **Benefits:** --------------- Food allowance; Transportation voucher; Attendance bonus; Salary advance card; Dental plan after probationary period; Pharmacy discount program. **Work Location:** ---------------------- Joaçaba\-SC **Working Hours:** ------------------------ Flexible availability

Tv. Luís Delfino, 81 - Joaçaba, SC, 89600-000, Brazil

Negotiable Salary

After-sales Services Assistant64153662824449129

Indeed

After-sales Services Assistant

**Description:** The Barigüi Group is the largest dealer of new and used vehicles in southern Brazil. Since its founding in 1993, the Barigüi Group has sold 900,000 vehicles in the states of Paraná and Santa Catarina. At this moment, we are seeking an After-sales Services Assistant to work in Concórdia/PR. RESPONSIBILITIES: Administrative routines; Organizational planning; Workflow control; General overview of the after-sales administrative process; Support to managers regarding unit structure; Assistance to the purchasing and maintenance departments. Do you see yourself in this opportunity? Apply now and become part of the largest dealership group in southern Brazil!! 2510160202251291325

R. Pref. Domingos Machado de Lima, 908 - Centro, Concórdia - SC, 89700-073, Brazil

Negotiable Salary

Business Promoter | Maximiliano de Almeida/RS641528462891551210

Indeed

Business Promoter | Maximiliano de Almeida/RS

Our cooperative is **Sicredi UniEstados**, with over 800 employees, 69 branches, and operations in northern RS, western SC, and southern MG. We've been recognized as a Great Place to Work for the fifth consecutive time for a very simple reason: in our business model, people are at the center! **Together, we aim to build a more prosperous society and make a difference in the lives of people and communities where we operate.** The branch in **Maximiliano de Almeida/RS** is looking for a new talent to join the team! Are you a professional who identifies with the cooperative culture and wants to help build a more prosperous society with us? Then check out this opportunity and come be part of it! External Opportunity \#LI\-DP1 \#LI\-onsite **Responsibilities and duties** **Service**: Provide the initial service to members or non-members at the branch, receiving their requests and directing them to the service channel (physical or digital) that offers the best experience. **Digital Facilitator:** Assist members with their "digital inclusion." Act as an agent of change by guiding members on how to best use available digital services; **Business:** Identify business opportunities, offer products and services according to the needs of our members. Provide operational support to the business area; **Promote cooperativism:** Participate in fairs, events, and lead external activities (relationship programs). **Requirements and qualifications** * Completed or ongoing higher education; * CPA\-10 certification from ANBIMA desirable for this role (must be obtained within 120 days after hiring); * Knowledge of financial products and services is desirable; * Being comfortable with technology will be an advantage; * Experience in customer service and/or business areas is desirable; * Residing in **Maximiliano de Almeida/RS** or nearby cities is desirable. **Additional information** The **ANBIMA** certification CPA\-10 is a requirement for this opportunity. Visit www.anbima.com.br to learn more about it. **Compensation and Benefits Package:** Competitive fixed salary based on position and required experience; Semi-annual bonuses; Results Participation Program, varying according to your results and achieved goals; Meal/Food allowance; Unimed Health Plan for employee and spouse; Private pension plan up to 8% (you contribute the same percentage); Education assistance according to internal policy; Birthday day off; Childcare/Babysitter allowance; Group life insurance; Physical activity support \| Weelhub (Gympass); Training platform \- Sicredi Aprende, offering various courses; Vitta \- Telemedicine \| Nutrition \| Psychology \| Medication subsidy Optum \- Sempre Bem (Psychological, Legal, and Financial Support and Guidance); Zenklub \- Emotional well-being (Coaching, nutrition, holistic therapy, psychology, and psychoanalysis). **Nice to meet you, we are Sicredi.** Our journey began over 120 years ago, as the first financial cooperative institution in Brazil. Today, we continue growing and transforming every day, alongside **over 50,000 employee members**. They are the ones who make us the **Best Company to Work For**, once again ranking first according to Great Place To Work Brazil (GPTW). Together with **over 9 million members** across all states of the country, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who want to help build a better world, and we hope to count on you. **\#ComeBeSicredi!**

R. Anchieta, 133, Maximiliano de Almeida - RS, 99890-000, Brazil

Negotiable Salary

JUNIOR PROJECT ENGINEER641512402824981211

Indeed

JUNIOR PROJECT ENGINEER

**Description** Responsible for conducting technical studies and developing multidisciplinary projects, managing information, documents, and technical specifications. Participates in defining and validating processes, ensuring compatibility among disciplines, and performing critical analyses of projects. Conducts data collection, budget estimation and alignment, and provides technical support for service contracting and procurement. Technically supervises construction activities, ensuring compliance with construction methods and specifications, as well as prepares reports and manages technical documentation for projects and construction works. **Working Hours:** 08:00 to 18:00 with 1:12 meal break / Saturday compensated **Responsibilities and Duties** Conduct technical studies and develop projects, managing information, documents, technical reports, and data during the development of multidisciplinary projects; Contribute to technical decisions and validate processes and technical specifications during project development and execution; Participate in technical discussions during project design and construction execution, providing technical expertise for project development, definitions, and selection of execution and construction methods; Perform critical project analyses, verifying compatibility among disciplines; Evaluate and validate technical specifications in projects from various disciplines, equipment, and materials used; Collect data, information, and specifications from technical projects and documents, and develop and align reference and execution budgets for construction; Perform technical reviews and verifications of documents and projects for service contracting and procurement of equipment and materials; Provide technical supervision during construction execution, analyzing execution conditions and construction methods used, ensuring compliance with technical project specifications, and coordinating necessary interfaces between project and construction teams; Manage construction technical documentation, preparing technical reports and documents related to projects, supply, and construction execution; **Requirements and Qualifications** Mandatory Education: Completed Bachelor's Degree Fields: Civil Engineering Other Requirements: Knowledge of sanitary treatment processes;

R. Pref. Domingos Machado de Lima, 908 - Centro, Concórdia - SC, 89700-073, Brazil

Negotiable Salary

Junior Digitization Administrative Assistant (1)641459458913301212

Indeed

Junior Digitization Administrative Assistant (1)

Description: At Selbetti, we are changing the world of technology with innovative solutions! Our team is made up of creative, out-of-the-box thinkers, and of course, passionate about technology. Here, we believe that every detail matters when it comes to technology and excellence. As a Digitization Administrative Assistant, you will be part of a team that transforms physical information into digital data, helping our clients gain agility, organization, and efficiency in their processes. If you enjoy working with technology, value a collaborative environment, and are looking for a place where you can shine, you are in the right place! ALL OF OUR POSITIONS ARE OPEN TO PEOPLE WITH DISABILITIES! Responsibilities and duties * Prepare documents for digitization. * Perform file digitization and indexing. Requirements and qualifications * High school diploma. * Basic knowledge in IT. 2510110202241713338

Rua São João Batista, 157 - Centro, Campos Novos - SC, 89620-000, Brazil

Negotiable Salary