* Plan and supervise the administrative and operational activities of the store;\- Guide and lead teams in each department, set goals and performance standards, monitor and evaluate achieved results, always making necessary adjustments;\- Be accountable for store results in terms of sales volume, gross profitability, and operational expenses;\- Control general store expenses, seeking their minimization by addressing major costs such as payroll, electricity, maintenance, losses, etc.;\- Monitor and participate in the planning of store promotions, merchandising, and related advertising campaigns;\- Ensure total quality in customer service by monitoring product presentation, shelf arrangement, correct pricing and specifications, expiration dates, and other factors;\- Maintain constant contact with customers, identifying their needs and recording their suggestions, providing input for decision-making in commercial and operational areas;\- Ensure all products available in store inventory are present on the sales floor, preventing stockouts and ensuring accurate pricing and signage in coordination with Store Managers;\- Conduct meetings to ensure excellence in process execution; , Good communication, organization; Interpersonal relationship skills; Emotional balance; Result orientation; Innovation and agility