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Call Center Customer Service in Ouro Branco
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Call Center Customer Service
Ouro Branco
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Location:Ouro Branco
Category:Call Center Customer Service
Attendant - Ferista64860588135809120
Indeed
Attendant - Ferista
Here at Proxxima, we value people who love being on the move, enjoy interacting with others, and are passionate about delivering incredible experiences. **If you are available for travel**, are flexible, communicative, and want to join a company that grows with its people, **this opportunity is for you!** **Responsibilities and duties** * Deliver exceptional service via chat and in person; * Greet customers and understand their needs; * Present products and solutions, negotiating deadlines and terms; * Conduct sales and support customers post-sale; * Organize and maintain the workplace; * Open and monitor support tickets in the system, ensuring resolution of requests; * Support daily store operations, contributing to smooth functioning of the space; * Collaborate with the team, always focusing on continuous improvement! **Requirements and qualifications** **Mandatory prerequisites:** * Completed high school education; * Flexibility and **availability for frequent travel.** **Desirable prerequisites:** * Strong communication skills and friendliness in customer service; * Organization and responsibility to work across different units; * Prior experience in customer service and/or sales is desirable. **Additional information** **Area of operation:** Commercial **Work schedule:** 44 hours per week, from **Monday to Saturday** **Employment type:** CLT – **On-site** **Compensation:** R$ 1,598.76 + Commission **Benefits that make a real difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Optum – Health and Well-being Life Insurance Partnerships with educational institutions Access to SESI (all regional branches) Access to SESC (Garanhuns – PE) #SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and above all, a focus on people—who are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 – Jan 2026 * GPTW Diversity Award 2025 – “Young Talents” Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** #VemPraProxxima
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
R$1,598/month
Selection Process for Apprentices - Caicó64739515655298121
Indeed
Selection Process for Apprentices - Caicó
**Prerequisites:** * Reside in Caicó; * Completed high school; * No work experience recorded in the Work Record Book.
R. Dr. Píres Ferreira, 293, Caicó - RN, 59300-000, Brazil
Negotiable Salary
Cashier Operator Caicó RN64520714325891122
Indeed
Cashier Operator Caicó RN
Description: * High school diploma; * Previous experience as a cashier operator (desirable); * Basic knowledge of computers and POS systems; * Availability to work flexible shifts and cover different units; * Good communication and professional demeanor. * Substitute cashier operators during leave and vacation periods; * Serve customers with speed, courtesy, and professionalism; * Register products and process payments in cash, cards, and other payment methods; * Issue invoices and fiscal receipts, ensuring accuracy of transactions; * Perform cash register opening and closing with verification of amounts; * Assist in organizing and cleaning the store front area; * Follow internal procedures and service targets of Redepharma; * Collaborate with colleagues and supervisors to ensure smooth store operations. 2511080202181212866
R. Dr. Píres Ferreira, 293, Caicó - RN, 59300-000, Brazil
Negotiable Salary
Backoffice Call Center64384647015811123
Indeed
Backoffice Call Center
We are looking for new talents to join our team. If you enjoy technology, have an affinity for teamwork, value people, are dynamic and committed to continuous improvement, come be part of our team. **Responsibilities and duties** * Coordinate with all necessary departments to provide the most suitable solutions to complaints. * Handle customer requests arriving through HSM and inbound channels from store and voice (call center) services, addressing and registering them according to the type of request based on the demand. * Open a system ticket for each case and close it once a solution is provided. * Conduct negotiation for reversal/retention according to the current offer matrix for customers requesting cancellation. * Receive and perform initial handling for High-Value customers (monthly fees above R$150.00). * Process approved cancellations of individual contracts. * Apply and/or request financial discounts. * In cases where issues cannot be resolved, forward the request to the responsible department and monitor the end-to-end resolution. * Perform advanced technical procedures upon request to meet customer needs. * Manage and handle customer demands arriving through the **Reputational Backoffice / Resolve Now / Level 2** queue, treating them according to the customer's specific request type. **Requirements and qualifications** **Mandatory prerequisites:** * High school diploma **Desirable prerequisites:** * Strong oral and written communication skills; * Teamwork ability; * Communicative profile; * Dynamic personality; * Courses related to the field. * Basic Excel skills. * Experience in telemarketing/customer service. **Additional information** **Area:** **Customer Experience** **Working hours:** 36 hours per week, from **Monday to Friday** **Employment type:** CLT – **On-site** **Benefits that make a difference for you!** Transportation allowance Meal allowance Health insurance (60% covered) Dental plan by SulAmérica Optum – Health and well-being Creditas – Financial benefits Life insurance Partnerships with educational institutions Access to SESI (all branches) Access to SESC (Garanhuns - PE) #SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and especially a focus on people, who are our greatest purpose. We are looking for individuals who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue earning certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 - Jan 2026 * Awarded GPTW Diversity 2025 – Young Talents Category To make this vision a reality, we rely on our most valuable asset: our team. **Grow with us!** #VemPraProxxima
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Junior Backoffice (Networks and IT)64383302548610124
Indeed
Junior Backoffice (Networks and IT)
Description: Mandatory requirements: * High school diploma. Desired requirements: * Good oral and written communication; * Teamwork skills; * Communicative profile; * Dynamic profile; * Additional courses in networking; * Proficiency in technical English. Responsibilities: * Ensure the proper functioning of the quality management system; * Perform support services in the related area; attend to link customers, providing and receiving information about products and services; handle various pending issues, carrying out all necessary procedures related to them; * Verify and analyze complaints received via calls; * Address requests before forwarding to external teams, aiming for quick and accurate resolution; * Provide feedback and confirm with the customer whether the issue has been resolved after actions taken by BackOffice; * Contact responsible departments to provide user support; * Provide remote support to technicians; * Monitor predefined request deadlines and ensure SLAs are met; * Perform support services in the related area; * Attend to link customers, providing and receiving information about products and services; * Know and comply with quality policy guidelines; * Know and comply with regulatory procedures related to your activity and sector; * Organize individual or shared work environment. Assignments: * Analyze and process received requests; * Add Access Points to maintenance; * Conduct customer feedback. 2511060202271366755
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Cargo Agent64265885056771125
Indeed
Cargo Agent
**Requirements:** * Previous experience at airport as cargo agent; * Education: Completed High School; * Advantage: Experience in customer service; * Proficiency in Microsoft Office Suite; * Must live near the airport; * Full time availability, 6x1 shift schedule; * Availability for travel. **Responsibilities:** * Be responsible for attending to our customers, ensuring a high-quality service experience and skilled labor; * Identify customer shipping needs, guiding and advising on services offered by the airline at the time of issuance; * Perform verification, segregation, loading and unloading of cargo pallets; * Organize inventory, placing each item in its proper location; * Monitor, track and prevent damage; * Perform other tasks related to the position.
R. Dr. Píres Ferreira, 293, Caicó - RN, 59300-000, Brazil
Negotiable Salary
Internal Sales Representative64171898035969126
Indeed
Internal Sales Representative
Over 18 years old High school graduate With or without experience Job type: Full-time CLT Pay: R$1.518,00 - R$2.100,00 per month Benefits: * Transportation allowance
HX32+5V Caicó, State of Rio Grande do Norte, Brazil
R$1,518-2,100/month
ATTENDANT63823127810947127
Indeed
ATTENDANT
**Description** Schedule: 07:30 to 12:00 (Part-Time) Workdays: Monday to Friday **1\. Responsibilities:** * Register users in the system * Prepare budgets * Schedule appointments and exams * Understand medical procedures * Direct contact with partner clinics (offices, clinics, and laboratories) to schedule appointments * Provide in-person, WhatsApp, and phone customer service **2\. Requirements:** * Completed high school education. **3\. Office Suite Skills:** * Word – Typing and formatting. * Excel – Organizing data in spreadsheets. **4\. Professional Experience** * Previous experience in customer service, reception, or sales routines is desirable. **5\. Behavioral Competencies** * Organization and attention to detail. * Strong verbal and written communication skills. * Proactivity and teamwork. * Ability to handle multiple tasks. * Professional ethics.
R. Dr. Píres Ferreira, 293, Caicó - RN, 59300-000, Brazil
Negotiable Salary
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