Description
Job Summary:
The professional will monitor and provide operational support to cashiers, resolve customer service and billing issues, and deliver courteous and satisfactory customer service.
Key Highlights:
1. Cashier operational support and monitoring
2. Resolution of customer service and billing issues
3. Polite and satisfactory customer service
**Job Description**
* Monitor cashiers' operational activities and provide necessary support for performing billing routines.
* Resolve various customer service and billing issues at cashiers, escalating decisions as required.
* Review and approve/deny purchases requiring verification for customer release.
* Collect funds from cashiers.
* Deliver polite, courteous, and satisfactory customer service.
**Working Hours**
* Monday to Saturday: 12:00–14:00 and 16:00–21:40. Sundays by rotation.
**Prerequisites**
* Must be over 18 years of age.
* Prior experience with cashiers and customer service.
* High school diploma.