Customer Service Assistant

Description

**About the position** We are an established company in the land development sector, with a strong presence in Greater São Paulo and continuous expansion. We seek an organized, communicative, and proactive professional to provide customer service and administrative support, ensuring courteous, efficient, and company-standard-aligned service. **Main responsibilities** * Provide in-person, telephone, WhatsApp, and email customer service; * Receive and direct visitors, customers, and suppliers; * Register, update, and track information in the system; * Support internal request and demand tracking; * Organize documents and assist with departmental administrative routines; * Interface with other company departments to ensure smooth information flow and customer service; * Support calendar management, email handling, and appointment organization; * Ensure humane, agile, and high-quality service. **Requirements** * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Prior experience in customer service, reception, or administrative routines; * Intermediate knowledge of Excel; * Familiarity with Outlook and email tools; * Proficiency with systems and technology. **Preferred qualifications** * Experience with TOTVS system; * Knowledge of RD Station CRM; * Previous experience in a corporate environment; * Completed or ongoing undergraduate degree in related fields. **Work model** * Business hours – On-site in Alphaville / Barueri **Employment type** * CLT (Consolidation of Labor Laws contract) **Compensation** * To be discussed **What we offer** * Wellhub (Gympass) * Birthday day off * Amil Health Insurance with co-payment * Complimentary Dental Insurance * Life Insurance * Meal allowance R$ 31.00/day / Transportation allowance Minimum education: Bachelor's degree