Description
Job Summary:
In-person Customer Service with a focus on delighting, captivating, and acquiring customers, utilizing sales skills and Microsoft Office.
Key Highlights:
1. Multi-channel customer service: telephone, email, WhatsApp, and in-person
2. Focus on successful sales and identifying customer needs
3. Prior experience and proficiency in Microsoft Office required
Customer Service: In-person
Requirements, Qualifications, and Responsibilities:
\- Surprise customers via telephone, email, and WhatsApp; delight them with our service differentiators
\- Serve and acquire customers via WhatsApp
\- Serve and acquire customers via telephone and/or in person.
\- Counter-based customer service.
\- Experience in the field required.
\- Experience in the field.
\- Extremely attentive and dedicated.
\- Proficiency in Microsoft Office required to generate reports.
\- Proven track record in successful sales.
\- Curiosity to act assertively and disruptively in identifying leads’ pain points, as well as passion for delivering solutions to their needs.
\- Initiative to apply all knowledge of sales techniques.
Working Hours:
Monday to Friday, 09:00–18:00
Saturday, 09:00–14:00
Employment Type: Full-time
Compensation: R$1\.800,00 \- R$2\.400,00 per month
Benefits:
* Transportation allowance
Work Location: In-person