Quality Analyst

Description

Job Summary: Professional responsible for ensuring quality and patient safety, managing processes, audits, and training. Key Highlights: 1. Strategic involvement in quality and patient safety management. 2. Opportunity to lead and optimize operational processes. 3. Participation in accreditation and continuous improvement projects. Description: * Bachelor's degree completed in Nursing, Pharmacy, Biomedicine, Hospital Administration, or Quality Management. Desirable: * Internal Auditor (ONA or ISO); * Lean Six Sigma Green Belt; * Postgraduate degree in Quality Management or Patient Safety. * Develop, review, and control SOPs, policies, manuals, and operational workflows, ensuring periodic updates and information accessibility; * Plan and conduct internal audits, monitor external audits (ONA, ANS, health insurers), and prepare teams for mock audits; * Monitor clinical and administrative indicators: patient safety, care quality, satisfaction, compliance, and process performance; * Receive, record, investigate, and classify adverse events and incidents, perform root cause analysis, and recommend action plans; * Record and consolidate managerial reports and compliance and risk dashboards for leadership; * Support quality committees, draft minutes, document evidence, and ensure traceability of actions; * Map, redesign, and standardize critical processes to promote efficiency and reduce risks; * Deliver training on quality practices, clinical protocols, biosafety, compliance, and no-blame culture; * Foster team engagement through internal safety and continuous improvement campaigns; * Ensure document organization and traceability, including clinical records and equipment information; * Propose protocols based on recognized guidelines (e.g., surgical checklist, London Protocol); * Participate in strategic quality projects, technology implementation, and accreditation initiatives; * Represent the department in institutional meetings and support managers in training plans. 2512180202551833444