Description
What are the main responsibilities?
Answer customer calls via telephone (inbound/outbound), as well as emails and WhatsApp;
Enter the complete service history into the customer service CRM;
Responsible for ensuring participant engagement with the program and related campaigns;
Follow company guidelines; identify opportunities for service improvement;
What are the requirements?
Completed high school education;
Strong verbal and written communication skills;
Relevant work experience;
Employment type: Full-time CLT contract
Salary: R$1.736,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Selection questions:
* Do you have customer service experience? Please elaborate.
* Do you have easy access to the Alto de Pinheiros area?
Work location: On-site