Senior E-commerce Analyst

Description

Job Summary: Strategically and operationally manage and optimize e-commerce operations to ensure performance and the best possible customer experience. Key Highlights: 1. E-commerce operations management and optimization 2. Focus on conversion and sustainable growth of online sales 3. Ensuring the best customer experience Description: Who We Are Gimba is a pioneer in the supply management and distribution market, helping companies and consumers obtain essential items for daily life. One of our key differentiators is logistics excellence. Over years of operation, we have established ourselves as the leading distributor of office supplies, IT equipment, food products, disposable items, and hygiene and cleaning products, delivering nationwide across Brazil. Solutions for Businesses and Individuals With three sales channels (online store, telesales, and corporate contracts), we offer tailored solutions for all types of consumers and businesses. We serve individual customers, small and medium-sized enterprises (SMEs), and 300 of the top 500 corporations in Brazil through exclusive scheduled supply contracts. More Than Delivery: Supply Management Regardless of size or profile, Gimba customers benefit from customized daily-life solutions. For individual customers and SMEs, we offer the "My List" tool, enabling users to create personalized product lists for easier reordering. For SMEs, Gimba provides the Commercial Agreement model, granting autonomy to employees by setting departmental budgets and locking prices for up to three months. Beyond supplying and delivering essential items, we provide our customers with an intuitive, web-based supply management system that integrates seamlessly with major ERPs in the market. Currently, over one thousand companies use our supply management software or have integrated supply management tools, resulting in more than 200,000 registered users. Mission and Values Our mission is to deliver essential daily supplies to individuals and businesses with the highest level of excellence, supporting them with innovative solutions that yield convenience and cost savings. To achieve this, values such as agility, ethics, innovation, and commitment are fundamental at every stage of our company’s operations and our employees’ work. Infrastructure We have belonged to the Remaza Group since 1988\. Our headquarters is located in São Paulo city, and our distribution center and logistics operations are based in Barueri (SP). In 2020, we also relocated our Distribution Center to expand our operational capacity and meet greater demand with increased agility and speed. Senior E-commerce Analyst JOB DESCRIPTION Strategically and operationally manage and optimize e-commerce operations RESPONSIBILITIES AND DUTIES Ensure performance and the best customer experience, with emphasis on conversion, profitability, and sustainable growth of online sales. REQUIREMENTS AND QUALIFICATIONS* Bachelor’s degree in Marketing or related fields. * Prior experience in this role ADDITIONAL INFORMATION Employment type: CLT (Consolidation of Labor Laws) 100% on-site work in Ipiranga Monday to Friday — 8:00 AM to 6:00 PM Strategically and operationally manage and optimize e-commerce operations to ensure performance and the best customer experience, with emphasis on conversion, profitability, and sustainable growth of online sales. 2509170202251757556