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Account Manager for Hospitality & F&B Benelux

Van Hessen is growing – and our customers are growing with us! That’s why we’re looking for a **driven, service-oriented, and commercially strong Account Manager** to help our clients get the most out of our solutions. Are you passionate about Hospitality and F&B, energized by customer interaction, and ready to play a visible role in future technology? Then we’d love to meet you. ### **Why Van Hessen?** At Van Hessen, you work in an organization where **Hospitality, F&B, and technology converge**. We support hotels and F&B locations with high-quality PMS, POS, and integrated systems — backed by genuine attention and long-term partnerships. Our culture? **Warm, open, helpful, pragmatic, and professional.** Our promise to customers and employees: **Guide. Deliver. Care.** With us, you’ll get: * Significant autonomy in your role * A portfolio full of prestigious Hospitality brands * The opportunity to make real impact with clients * Colleagues who gladly support you along the way ### **Your Role** As Account Manager, you are the face of Van Hessen in the Benelux. You build sustainable client relationships, identify commercial opportunities, and advise clients on how best to deploy our solutions. You seamlessly switch daily between client visits, strategic thinking, following up on *opportunities*, and collaborating with colleagues from support, implementation, and operations. ### **What You’ll Do** * Manage and develop your own client portfolio within the Hospitality and F&B markets * Actively pursue *new business* across the Benelux * Advise clients on optimal use of our PMS and POS applications (e.g., OPERA and Simphony) * Identify client needs and challenges, then translate them into concrete solutions in collaboration with other teams * Plan and steer commercial projects, from the first meeting to closing the deal * Spot opportunities others miss and professionally convert them into value * Contribute to customer satisfaction, long-term partnerships, and commercial growth ### **What You Bring (Must-Haves)** * Minimum **3 years of commercial experience** in Hospitality or F&B * Experience with **PMS/POS systems**, preferably OPERA & Simphony * Ability to work independently, systematically, and goal-oriented * Strong communication and interpersonal skills * Fluent in Dutch and English; French is a plus * Interest in **technology and innovation**, and willingness to continuously develop in this area ### **Nice-to-Haves** * Experience in a similar account management role * Affinity with integrations, automation, or IT solutions in Hospitality * Experience in both new business development and relationship management ### **You as a Person – Our Ideal Match (Competencies)** * **Customer- and service-oriented:** you understand what drives Hospitality * **Analytical and solution-focused:** you quickly grasp what a client needs * **Strong communicator:** you effortlessly engage with clients, sales, and technical teams * **Results-driven:** you enjoy achieving goals and seizing opportunities * **Proactive and entrepreneurial:** you don’t wait — you take initiative * **Collaborative:** you enjoy working with colleagues to truly help clients * **Flexible and stress-resilient:** you remain calm under deadlines and during busy periods * **Curious:** you want to understand how systems work — and how clients operate ### **What We Offer You** At Van Hessen, you’ll take on a varied commercial role within a growing, international organization. * A competitive salary based on experience * An annual **commission scheme** * A **company car** (including private use) * Laptop and mobile phone * Clear career progression and ample room for personal development * The chance to work alongside a close-knit team of Hospitality tech professionals * A path toward a **permanent employment contract** — we invest in lasting partnerships ### **Ready for the Challenge?** Can you already picture yourself as the go-to sparring partner for our hotel and F&B clients? Then send your CV and motivation letter to **Ronnie Hinrichs (rhinrichs@vanhessen.nl)** We look forward to hearing from you!

Ceará, Brazil