Store Attendant

Description

Job Summary: We are seeking a Store Attendant to sell products and services, retain customers, and ensure satisfaction within an environment that values development and proactive leadership. Key Highlights: 1. Delight customers and demonstrate ownership mindset 2. Personal and professional development 3. A people-centric culture We are looking for a **Store Attendant** to sell Brisanet Group’s products and services according to customer and company needs. Additionally, to monetize an existing customer base and retain customers during cancellation processes. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the right place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the Brisanet Group’s organizational identity; * Prepare reports, forms, or spreadsheets as requested; * Update area-related performance indicators when required; * Actively participate in organizational meetings and commitments upon request; * Use individual and collective safety equipment when necessary; * Perform other duties related to this position, as needed by the department and per leadership direction; * Sell Brisanet Group’s products and services according to customer and company needs; * Train new employees and cover colleagues’ vacations across other stores, as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper operation of equipment and work materials; * Open and close the store according to the schedule defined by coordination, fully complying with all security procedures established by the company—including thorough equipment inspection, proper closure of doors and windows, and accurate system logging—ensuring environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Proficiency in sales techniques and customer service; * Basic mathematics skills; * Knowledge of sales methodology and negotiation. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields; * Familiarity with Google tools (Sheets, Docs). **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeastern Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeastern Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.