Store Auditor

Description

Job Summary: Work on loss prevention and organization of customer flow, providing support, guidance, and purchase verification with a cordial and preventive attitude. Key Highlights: 1. Prevention of losses and organization of customer flow. 2. Support in customer service, guidance, and purchase verification. 3. Cordial and preventive demeanor with direct public interaction. **1\. Job Mission** Prevent losses and organize the entry and exit flow of customers, while providing support in customer service, guidance, and purchase verification—always maintaining a cordial and preventive demeanor. **2\. Main Responsibilities** * Remain at the store entrance/exit, observing customer and staff movement. * Greet customers and provide guidance as needed. * Assist customers with questions regarding the store or establishment operations. * Verify invoices and merchandise upon exit according to internal procedures. * Prevent losses by identifying suspicious behavior and reporting it to management. * Maintain order and discipline within the store environment. * Support queue and customer flow management during peak hours. * Record and report incidents to the responsible department. * Comply with internal policies, security protocols, and company instructions. **3\. Job RequirementsEducation:** * Completed high school. **Experience:** * Prior experience in store auditing, asset security, or customer service is preferred. **Skills and Competencies:** * Focused attention and observation skills. * Strong communication and professional demeanor. * Emotional balance and discretion. * Proactivity and sense of responsibility. * Ability to interact effectively with the public. **4\. Working Conditions** * Primarily standing position at the store entrance. * Direct and continuous public interaction. * Rotating shift schedule, including weekends and holidays. Salary: R$1\.731,00 \- R$1\.733,00 per month Benefits: * Transportation allowance Work Location: On-site