E-Commerce Coordinator

Description

Job Summary: We are seeking an E-Commerce Coordinator to lead a team, manage marketplace sales operations, and plan commercial strategies, ensuring efficiency and growth of the department. Key Highlights: 1. Team management and employee development. 2. Coordination of sales operations on Mercado Livre. 3. Leadership in implementing the VTEX website and inventory integration. Have you ever considered joining one of the best and largest VIA companies in the Northeast? **About the position:** We are looking for an E-Commerce Coordinator to directly manage a team of 5 employees, organizing routines, monitoring performance, and developing the team. Coordination of the entire Mercado Livre sales operation, covering both Cross Docking and Full models, including planning, execution, and optimization of commercial strategies on the platform. Strategic sales planning, goal setting, and tracking of e-commerce operational and financial KPIs. Management and optimization of Mercado Livre Ads campaigns, as well as monitoring Google Ads and Meta Ads campaigns in partnership with the Marketing department. Active involvement in resolving operational issues, ensuring continuity and efficiency of sales and logistics. Support and interface with Finance and Tax departments, assisting in process adjustments, reconciliations, billing, taxation, and other e-commerce operational requirements. Collaboration with the IT team in implementing new platforms, system integrations, and resolving technical issues related to the e-commerce department. Product mix analysis, focusing on best-selling and strategically important items for purchasing and maintaining proprietary inventory. Financial management of the department, including budget control, margin, operational costs, and periodic reporting to senior management and the board. Leadership in implementing the automotive parts website on the VTEX platform, managing the entire integration process with platforms and related processes. Management of e-commerce sales planning and budgeting according to guidelines provided by the board. Ensuring integration and synchronization of inventory between e-commerce and all physical stores integrated into the operation. **Main Responsibilities:** * Experience in e-commerce and marketplace management, especially **Mercado Livre**. * Experience in people management and team leadership. * Knowledge of e-commerce platforms, preferably VTEX. * Experience in strategic planning, KPI analysis, and financial management. * Knowledge of paid media (Mercado Livre Ads, Google Ads, and Meta Ads). * Analytical ability to make data-driven decisions. * Strong communication skills and ability to collaborate cross-functionally with IT, Marketing, Finance, and Tax departments. * Proactive, organized profile with strategic vision and results orientation. **Mandatory Requirements** * Bachelor’s degree in Business Administration or related field — completed, * Experience in the activities described, * Experience with the **Mercado Livre** platform. Minimum Education Level: Bachelor's Degree * Health insurance (Hapvida or Amil); Dental insurance — (Hapvida or Porto Seguro); * Meal allowance or food voucher — (Pluxee Card); Transportation allowance; Life insurance; * Day off: A day off on your birthday to celebrate as you wish; * Wellhub: Access to gyms, studios, wellness apps, and physical activity programs.