IT Support Analyst

Description

Job Summary: Fin-X is seeking a professional to provide system triage and support, analyze improvements, and collaborate with the technology team—directly impacting the company’s growth in the healthcare sector. Key Highlights: 1. Opportunity to directly impact the company's growth 2. Innovative environment in the healthcare sector 3. Work on creative solutions for the healthcare industry **Fin-X** is transforming how hospitals, clinics, and health insurance providers manage their processes. Our innovative solutions **cover surgical scheduling, physician reimbursement, and much more**, helping the sector gain efficiency, reduce costs, and improve the experience of healthcare professionals and patients. This position offers the opportunity to directly impact the company’s growth and be part of an innovative environment in the healthcare sector. **Responsibilities and Duties** **What you’ll do daily** * Triaging and supporting potential system errors; * Analyzing user feedback to propose continuous improvements; * Collaborating with the technology team; * Data integration; * Preparing the environment for clients; **Requirements and Qualifications** **What we’re looking for:** * Programming knowledge and experience (preferred) * Preferred programming: .Net Core, C#, SQL Server database * Knowledge of system architecture and cloud-based solutions (Azure) (preferred) * Knowledge of SQL (preferred) * Strong communication skills with development teams * Knowledge of REST APIs (preferred) * Proficiency in Microsoft Office Suite **Additional Information** **What we offer:** * **Competitive compensation** * **Remote work model**: flexibility to balance your routine * **Semesterly performance reviews**: growth based on your development * **Access to Fiibo**: exclusive benefits to simplify your daily life * **Welhub**: a wellness platform to care for your physical and mental health * **Paid Time Off** At Fin-X, our purpose is to connect all stakeholders in the healthcare sector by leveraging creative solutions—reducing costs, increasing transparency and credibility, making healthcare accessible to everyone, and positively impacting people’s lives in a human-centered way. We are curious, determined, and courageous. We aren’t afraid to take risks and love proposing out-of-the-box solutions. Every day at Fin-X is unique—we work with a wide variety of hospitals, health insurers, and thousands of physicians across Brazil. We specialize in bringing innovation to the world of healthcare.