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IT Systems Coordinator

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil
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Description

Job Summary: Coordinate the Integration & Automation area, defining strategy, managing the portfolio, and guiding execution of APIs, RPA, AI/GenAI, iPaaS, governance, and security. Key Highlights: 1. Orchestrate the Integration & Automation area with strategy and roadmap 2. Lead the team and manage third parties for platform evolution 3. Lead end-to-end automation implementation using RPA and AI/GenAI We are physicians' partners throughout their entire journey and seek individuals who identify with our purpose, values, and culture to join our team. Let's transform healthcare together with those who pursue medicine as a vocation! This is an opening in the **Corporate** division, with fully **remote** work. As the **Automation Coordinator** at Afya, your primary objective will be to **coordinate the Integration \& Automation area, defining strategy, operating the portfolio, and guiding execution: APIs and events, RPA, AI/GenAI, iPaaS when appropriate, governance, and security — always connecting technology to business metrics.** **All our opportunities are open to people with disabilities (PwD) and INSS-rehabilitated individuals.** ----------------------------------------------------------------------------------------------------- **Responsibilities and Duties** #### **HOW YOU WILL TRANSFORM HEALTHCARE DAILY:** * Orchestrate the Integration \& Automation area: define strategy, operational model (intake, prioritization, SLAs/OLAs), and roadmap; * Lead the team (training, development plans, agile rituals) and manage third parties (SOW, KPIs, budget, and performance); * Evolve the current integration platform (AKS/Kubernetes, Azure Service Bus, Azure DevOps pipelines, Sensedia API Gateway), ensuring scalability, resilience, and security; * Design and standardize solutions: APIs (REST/GraphQL), event/messaging systems, versioning, idempotency, retries/circuit breakers, observability; * Lead end-to-end automation implementation using RPA (e.g., Power Automate) and AI/GenAI (LLMs, NLP, document AI, RAG) when business-appropriate, in partnership with other IT teams; * Define and maintain API and automation governance (catalog, lifecycle management, change management, usage policies, rate limiting, OAuth2/OIDC); * Ensure compliance and privacy (LGPD, security-by-design, risk and change management); * Measure value: business cases, KPIs/OKRs (hours saved, adoption rate, lead time, MTTR, post-go-live quality); * Act as a bridge between technology and business/Product/Data/Operations areas, facilitating decisions (RPA vs. API vs. iPaaS) and stakeholder management; * Hands-on when required: prototyping, architecture review, unblocking impediments, and ensuring on-time delivery. **Requirements and Qualifications** #### **WHAT WE SEEK (though we do not expect a single candidate to meet all requirements):** * Proven experience coordinating integration/automation teams or squads, including backlog management, SLAs, and deliveries; * Solid hands-on experience with integrations involving: AKS/Kubernetes, Azure Service Bus, Azure DevOps (CI/CD), and API Gateways (e.g., Sensedia); * Solution architecture: REST/GraphQL APIs, messaging/event-driven systems, resilience patterns, observability (logs, metrics, tracing), and IaC; * Automation: proficiency in designing RPA workflows and ability to evaluate iPaaS solutions (MuleSoft, Boomi, Workato, Make/n8n) to reduce time-to-value; * Business-applied AI: practical use of NLP/LLMs/GenAI for cognitive automation; familiarity with RAG, evaluation, and guardrails; * Processes: analysis and modeling (BPMN), end-to-end design, and continuous improvement; * Governance, security, and LGPD: versioning, management of breaking changes, access policies (OAuth2/OIDC), privacy, and compliance; * Communication and leadership: influence with technical and non-technical stakeholders, negotiation of priorities, and people development; * Differentiators: experience in medium-to-large corporate environments; certifications (architecture, integrations/APIs, RPA, cloud, security/privacy); FinOps/cost management practices. **Additional Information** #### **PEOPLE ARE OUR GREATEST ASSET — that’s why we offer benefits and partnerships for our team.** **Key benefits below:** **For daily life:** * Meal allowance / food voucher; * Flexible working hours and remote allocations (for Remote roles); * Transportation allowance (for Hybrid or On-site roles); **Salary enhancement:** * Profit-sharing program (PLR); * Multibenefits: Flexible benefit via Flash Card, usable as preferred. **Family, Health, and Well-being:** * Gympass / Wellhub; * Viva Psychology (online platform for psychologist and nutritionist consultations); * Health and dental insurance; * Life insurance; * Extended parental leave (up to 6 months for mothers and 20 days for fathers); * Partnership with SESC in your region (diverse programming across education, health, culture, leisure, and assistance); * Birthday Day Off (one day off to take on your birthday or during your birth month). **Development and Learning:** * Platform with diverse courses to enhance your knowledge (UCA); * Language academy (AIA); * Leadership development program; * Mentoring Program for Afya Women (MMA); * Discounts on undergraduate and graduate programs at Afya educational units.  **Bonus for Medical Faculty:** * Premium subscription to Afya iClinic and Afya Whitebook **THE LARGEST BRAZILIAN HUB FOR MEDICAL PRACTICE EDUCATION AND TECHNOLOGY.** The Afya brand was launched in 2019, but our story began much earlier. We emerged from the merger between NRE Educacional — the largest group of medical schools in Brazil, founded in 1999 — and MEDCEL, a brand specializing in medical residency exam preparation courses. Through rapid growth, we have acquired new educational units over recent years — now exceeding 30 across Brazil — and more than 10 startups delivering digital solutions for medical practice — including Afya Whitebook, Afya iClinic, Afya Papers, Glic, and Cliquefarma, among others in our portfolio. Visit afya.com.br to learn more about our history and all solutions we offer. Afya has been a publicly traded company since 2019, with shares listed on the Nasdaq stock exchange in the United States. In 2023, we also made our shares available on the Brazilian stock exchange, B3\. Learn more at ir.afya.com.br. **Our purpose is to transform healthcare together with those who pursue medicine as a vocation.** To achieve this, we rely on a team of 10,000 curious, collaborative, committed, adaptable, and results-oriented individuals — people from every corner of Brazil, speaking diverse dialects yet united by the same language and shared purpose. If you identify with the Afya way, **join us in transforming healthcare through education and technology**. \#VemSerAfya

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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