Commercial Intelligence Assistant

Description

Job Summary: The professional will support the sales team by assisting with registrations, tracking targets, campaigns, and delivery processes, ensuring negotiation quality and identifying improvements in the sales chain. Key Highlights: 1. Provide support to the sales team for various requests 2. Monitor sales and delivery processes 3. Identify areas for improvement in the sales chain * Fulfill the Group ZDA’s mission, vision, and values; * Comply with the Group ZDA’s Code of Conduct; * Comply with the Group ZDA’s occupational safety rules; * Maintain a professional demeanor when representing the organization, safeguarding its appropriate image; * Safeguard company assets and information confidentiality; * Continuously pursue professional self-development, maintaining necessary knowledge for assigned tasks; Contribute to maintaining a participatory, positive, and stimulating work environment. * Assist in customer registration and updates; * Support the process of associating customers within the sales representatives’ database; * Send and monitor individual targets and goals for agents, coordinators, supervisors, and managers; * Monitor marketing/trade campaigns; * Enter/modify sales orders, samples, and bonuses; * Analyze bonus grants and commercial budget allocations; * Inform sales agents, coordinators, supervisors, and managers about updates to pricing and commercial policies, as well as special negotiations approved by the executive board; * Assist in monitoring regional cargo volumes and inform coordinators, supervisors, and sales managers about their closure; * Monitor the delivery schedule for tenders, ensuring compliance with contractual deadlines; * Monitor delivery effectiveness against scheduled deadlines; * Address discrepancies occurring at the time of delivery and manage related incidents; * Monitor the merchandise collection flow from customers, its return to the distribution center, and proper product disposition. Monitor returns during and after delivery. Submit requests in the Hoddie system, obtain commercial authorization, and determine destination or disposal while evaluating return reasons. Track return payments. Analyze returns due to order discrepancies and inform the sales agent of applicable discounts. Notify the finance department and track installment-based discounts; * Coordinate returns with the logistics department to ensure carrier debit and monitor divergent loading handled by the shipping department; * Evaluate products with critical expiration dates and direct them to specific customers; * Present invoice numbers and amounts pending posting for the following month/year, followed by analysis and monthly/annual action plans; * Support the sales team across various requests, ensuring prompt response and high-quality negotiations with customers; * Identify areas for improvement in the sales chain. REQUIREMENTS: High School Diploma Preferred: Bachelor’s degree in STEM fields Experience: 1.6 years