Receptionist

Description

Job Summary: We are seeking a cheerful, proactive, and helpful professional to work at the reception desk, serving internal and external customers with care and dedication, while also performing general support tasks. Key Highlights: 1. Share positive energy and a smile 2. Be proactive and helpful toward everyone 3. Serve the public with care and dedication We seek a cheerful person who wants to collaborate with the team, bring positive energy, and never lose their smile. We appreciate proactive and helpful individuals! We wish to share our daily routine with people who embrace life positively—after all, serving the public may not be easy, but maintaining a light-hearted approach is a major differentiator. Our reception warmly welcomes everyone, with the same care and dedication that we all extend to our customers. **Responsibilities and Duties** Receive internal and external customers, identifying visitors and the matters to be addressed. Answer telephone calls, clarify inquiries, provide guidance, and route requests for resolution. Ensure reception areas and meeting rooms are clean and well-maintained. Request maintenance for rooms from the support department whenever necessary. Manage the flow of people and documents (mail or service providers), ensuring proper delivery. Screen and forward telephone calls appropriately and efficiently to satisfy requesters. Sort and dispatch documentation and goods received at reception to the responsible departments. Assist in customer satisfaction surveys by distributing questionnaires for completion, helping us continuously improve service quality. Perform general administrative/commercial support tasks. Track sales lead rotation and first customer visits for the on-duty consultant at the business unit. Schedule meeting rooms efficiently and effectively to meet operational demands and requirements. Perform other related duties as requested by the immediate supervisor. **Requirements and Qualifications** To join our team, you must have completed high school and possess strong communication skills. Reside in the city of the position \-Marília/ SP **Additional Information** We offer a competitive salary commensurate with the role. Meal Voucher Transportation Voucher Day Off Working Hours: Monday to Friday, 11:00 AM to 8:00 PM; alternating Saturdays, 8:00 AM to 4:00 PM, with a one-hour-and-twelve-minute break for rest and meals. At Vitta, our mission is to **fulfill dreams and transform people's lives.** In 10 years, we’ve become part of many people’s stories—whether customers who achieved homeownership or colleagues who share our drive to innovate. Driven by this purpose—to create and build developments that enhance quality of life, comfort, and security—it was only natural that, after **10 years of history**, we’ve already helped over 13,000 families realize their **dream**: owning a home! If you see the world the same way, we’d love to meet you! You’ll certainly add great value to our shared desire for change! We are a company in constant motion—and one of those movements is focused on increasing **diversity and inclusion** across our ecosystem. **Our job openings are also open to People with Disabilities (PwD).**