Job Summary: We are seeking a Process Analyst to map, document, and optimize internal processes, contributing to operational efficiency and standardization. Key Highlights: 1. Opportunity to develop a systemic business perspective 2. Collaboration with Automation and BI departments 3. Space to learn, propose improvements, and advance technically **About the Role** At Pedbot, we believe well-structured processes form the foundation for sustainable growth. We are looking for an **analytical, organized, and eager-to-learn individual to map and improve internal processes**, thereby enhancing operational efficiency and standardization. This is an ideal opportunity for those wishing to develop a systemic business perspective while collaborating closely with Automation and BI departments. Here, you will have space to learn, propose improvements, and advance technically in the Process area. **Responsibilities and Duties** **Responsibilities** * Map and document processes using BPMN. * Gather information from departments to understand existing workflows. * Monitor process performance indicators (KPIs). * Support identification of bottlenecks and improvement opportunities. * Contribute optimization proposals for workflows. * Assist in standardizing and organizing process documentation. * Support training and communication regarding new workflows. * Collaborate with Automation and BI departments to identify processes with improvement potential. **Requirements and Qualifications** **Requirements** * Currently pursuing a bachelor’s degree in Business Administration, Production Engineering, Information Systems, or related fields. * Basic knowledge of process mapping. * Familiarity with BPMN or flowcharting tools. * Understanding of continuous improvement methodologies (Lean and Six Sigma). * Familiarity with metrics and basic data analysis. * Intermediate Excel proficiency. **Additional Information** ***Why Pedbot?*** * Here, everyone wants to care for someone—and we care for those who care. * A young, purpose-driven environment with real challenges and zero boredom. * A collaborative team that learns together and shares achievements. * An opportunity to grow rapidly and participate in transforming Brazil’s healthcare sector. PED is an innovative startup founded by visionary young entrepreneurs who believe in technology’s transformative power to improve people’s lives and businesses’ success. We combine cutting-edge technology with an innovation-focused mindset to deliver solutions that empower companies to provide the best customer service and experience. In a short time, we developed and scaled two disruptive solutions: PedFarma App and Pedbot. PedFarma was so successful it attracted attention from one of the largest economic groups in the pharmaceutical sector. After its sale, we shifted our full focus to Pedbot—the largest social media sales automation platform for pharmacies in Brazil today. Our solutions have already impacted over 20 million people across all Brazilian states. Recently, we merged with Funcional Health Tech (FHT), one of Brazil’s largest health technology companies, expanding our reach to a network of over 50,000 pharmacies. Now, we seek talents who want to grow with us and impact millions of Brazilians’ lives—improving access to healthcare and enhancing experiences in the pharmaceutical sector. Join us on this journey of innovation, impact, and growth!