Itaú is Brazil's most valuable brand, the best company to work for according to Great Place to Work, and the largest bank in Latin America. We impact over 98 million customers daily across 18 countries. We are made of people, and we believe that having a team with diverse origins, cultures, beliefs, experiences, ethnicities, disabilities, genders, sexual orientations, and generations broadens perspectives and contributes to an environment of respect and appreciation for differences. **Responsibilities and Assignments** We are seeking a **Senior Change Management Analyst** who wants to grow and learn, share knowledge, collaborate, and innovate—delivering value to all our customers. The challenge of this role is to accelerate the bank’s data-driven and Artificial Intelligence (AI) journey, strengthening culture, engagement, and adoption of tools and processes. Plan and execute the bank’s data-driven and AI transformation, reinforcing culture, engagement, and adoption of tools and processes. Create innovative and effective communication strategies, support leadership, measure impact, and facilitate workshops and events that broaden understanding and usage of data. Act as a bridge between technical teams and business areas, ensuring clarity, alignment, and continuous improvement. * Map the impact of change * Identify stakeholders * Manage projects * Interpret data and charts * Develop and execute communication plans * Translate technical topics * Create storytelling for initiatives * Monitor and report results * Organize and conduct events, live sessions, talks * Develop strategy to increase engagement and tool usage **Requirements and Qualifications** * Change Management certification (e.g., PROSCI, HCMBOK) — **Mandatory** * Systems thinking and impact-oriented mindset. * Excellent communication skills, ability to simplify complexity, and influence diverse audiences. * Experience in digital transformation, data, AI, or innovation projects is a plus. **Additional Information** **By becoming an Ituber, you get\_** * Commuter Allowance * Meal Voucher (restaurants) / Food Voucher (supermarkets) * Health Plan (Itaú Health Foundation **or** Central Nacional Unimed) * Dental Plan (Odontoprev **or** Interodonto) * Life Insurance * PLR – Profit and Results Sharing (subject to bank performance) * Private Pension Plan * Exclusive discounts on our financial products * Extended maternity and paternity leave * Daycare / Nanny Assistance (for parents) * Study Incentive * Wellhub or TotalPass * Access to Itaú Leisure Clubs (Guarapiranga / Itanhaém and São Sebastião) * \+ Additional benefits you may learn about during the process Learn more about our culture: https://www.itau.com.br/relacoes\-com\-investidores/noticias/cultura\-itubers\-e\-nosso\-novo\-conjunto\-de\-valores/ * We encourage applications from people with disabilities for all positions; therefore, feel free to apply to roles marked as exclusive or non-exclusive for people with disabilities. We are committed to inclusion and value diversity. **\#JoinItaú \#BeAnItuber** We are Brazil’s **largest private bank by market value**, and Brazil’s **most valuable brand**, valued at **R$46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, according to LinkedIn Top Companies for seven consecutive years, and have received the award for **Best Internship Programs 2024** from CIEE. With the largest product portfolio in the sector nationwide—and through our brands and commercial partnerships—we offer a wide range of career opportunities across multiple specialized areas, all driven by one great purpose: **delighting our customers by delivering what they need, when they need it!** Today, we have a team of over 90,000 collaborators (the Itubers) spread across Brazil and abroad, operating in 18 countries.