Recognized as one of Toyota’s top dealerships in Brazil, Toyopar serves the markets of Londrina, Apucarana, Paranavaí, Santo Antônio da Platina, Telêmaco Borba, and Umuarama, with a strong emphasis on quality and excellence. Its commitment to respecting people and pursuing continuous improvement reflects 31 years of history dedicated to customer satisfaction—achieved through an excellence standard in service, high-technology products, and investments in professional training and infrastructure. The dealership features a showroom for new and used vehicles, an authorized Toyota service workshop, genuine parts and accessories, insurance and financing services, car rental, and tire retail. To deliver the best possible purchasing experience to its customers, the Toyopar team continuously trains its staff to provide optimal service. The company participates in programs developed by Toyota do Brasil, reinforcing core business principles aimed at customer satisfaction and retention. The company is certified by One Toyota, which establishes process-based management and superior customer service standards; it has also held the Toyota Standard A Dealer certification for 15 consecutive years, ranking it among Brazil’s top-performing dealerships. **Responsibilities and Duties** * Register vehicle entry and exit by opening and closing service orders; * Clearly inform customers of service costs and part replacements via estimates; * Monitor the customer’s vehicle from workshop intake through service completion and delivery; * Prepare parts orders; * Verify and update customer and insurer records; * Request credit release (billing) from customers’ insurers; * Provide administrative and technical support, including typing estimates; * Enter insurer- or customer-authorized estimates into service orders; * Place parts orders after verification and assign the process to the workshop folder responsible for repairs; * Monitor parts arrival; * Inform all customers about the company’s services and benefits; * Verify all insurer documentation, including authorized estimates covering parts and labor costs; * Prepare delivery documentation for the vehicle and contact the customer for pickup; * Keep customers informed throughout the process and conduct inspections at both service initiation and completion; * Close service orders, including accident-related notes on the insurer’s invoice; * Verify established vehicle delivery deadlines and insurer processing timelines for closure; * Perform other duties related to this position; **Requirements and Qualifications** * EDUCATION: Completed High School * EXPERIENCE: 1 Year * KNOWLEDGE: In bodywork, painting, mechanics, computer literacy, sales techniques, and automotive products and business knowledge * SKILLS: Strong communication, active listening, negotiation ability, interpersonal competence, and organizational skills * OTHER: Driver’s License Class B or higher * Availability to work Monday through Saturday; **Additional Benefits** * Transportation Allowance; * Health Insurance; * Dental Insurance; * Gympass; * Life Insurance; * Pharmacy Partnership; Recognized as one of Toyota’s top dealerships in Brazil, Toyopar serves the markets of Londrina, Apucarana, Santo Antônio da Platina, and Telêmaco Borba, with a strong emphasis on quality and excellence. Its commitment to respecting people and pursuing continuous improvement reflects 30 years of history dedicated to customer satisfaction—achieved through an excellence standard in service, high-technology products, and investments in professional training and infrastructure. The dealership features a showroom for new and used vehicles, an authorized Toyota service workshop, genuine parts and accessories, insurance and financing services, car rental, and tire retail. To deliver the best possible purchasing experience to its customers, the Toyopar team continuously trains its staff to provide optimal service. The company participates in programs developed by Toyota do Brasil, reinforcing core business principles aimed at customer satisfaction and retention. The company is certified by One Toyota, which establishes process-based management and superior customer service standards; it has also held the Toyota Standard A Dealer certification for 13 consecutive years, ranking it among Brazil’s top-performing dealerships.