Description
Job Summary:
This professional will follow up on customer service interactions, verify documents, consult restrictive agencies and financial transactions, and manage investments and scheduled operations.
Key Highlights:
1. Customer service follow-up and registration renewals
2. Document verification and consultation of restrictive agencies
3. Management of investments, redemptions, and automatic debits
**Description and Responsibilities:**
**Working Hours:** 8:30 AM to 5:30 PM with a 1-hour lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
Follow up on customer service interactions and registration renewals;
Verify documents to confirm authenticity;
Consult restrictive agencies to expedite member service;
Request credit, debit, or multi-function cards and checkbooks for individuals and legal entities according to management approval;
Monitor atypical financial transactions that may indicate money laundering or terrorist financing;
Consult, simulate, and execute investment placements and redemptions for members upon signature and supervision;
Register, update, monitor, and cancel members’ scheduled operations and automatic debits;
**Requirements:**
Reside in Sete Lagoas/MG
Have experience in public/customer service
Bachelor’s degree completed in related fields
CPA certification preferred
Be proactive, organized, and dynamic
**Benefits:**
Medical assistance, Gym allowance, Daycare allowance, Commissions, Profit-sharing, Private pension, Life insurance, Meal voucher, Food voucher, Transportation voucher