**OPERATIONS ANALYST – SCHEDULING** **Responsibilities:** \> Request and issue CT-e (Electronic Freight Bill), ensuring accurate billing for all deliveries; \> Generate transportation documents and verify invoices, receipts, and bills of lading; \> Validate final billing to ensure correct charging for services rendered; \> Update drivers and vehicles in the system (e.g., KMM) to ensure accurate trip registration; \> Manage fleet documentation, scheduling vehicle stops for maintenance and timely license regularization; \> Monitor coupling and uncoupling checklists, directing related requests to the maintenance department; \> Authorize drivers for trips, informing them of scheduled assignments; \> Submit monitoring requests to the insurance provider; \> Report estimated arrival status, promptly communicating any incidents occurring en route; \> Analyze customer dispatches and arrivals, resolving identified inconsistencies; \> Track and analyze route breakdowns, missed customers, and incidents to support monthly KPI closure; \> Record and analyze the number of customers served, planned, canceled, and additional ones for accurate performance evaluation; \> Analyze and load handheld data collectors used by drivers on routes; \> Participate in operational meetings with clients to align cargo requirements and scheduling adjustments. **Desired Qualifications:** * Bachelor’s degree completed or in progress in Business Administration, Logistics, or Production Engineering. * Intermediate/advanced Excel skills; **Salary: Salary expectation + comprehensive benefits package.** Working hours: * 12x36 shift schedule – Day or Night shift Employment type: Full-time, permanent CLT position Compensation: Starting from R$3,000.00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection question(s): * What is your salary expectation? * Do you prefer the night or day shift?