Description
Job Summary:
Provide service, relationship management, and retention for affiliated carriers; prospect new companies; promote training programs and events; and identify growth opportunities.
Key Highlights:
1. Working with carrier service, relationship management, and retention
2. Focus on prospecting and expanding the union membership base
3. Opportunity to strengthen institutional image and map regional strategies
Work Location: **Rua Carlos Antônio Giordane, 1842**
Employment Type: CLT
Salary: R$ 2\.000,00
Benefits: Transportation allowance, Meal allowance, Medical assistance, Dental assistance (SEST SENAT), Life insurance, and bonus
Working Hours: Monday to Friday, from 8:00 AM to 5:48 PM
**Requirements**
* Knowledge of the transportation and logistics sector (preferred);
* Prior experience in unions, associations, corporate customer service, or commercial areas;
* Commercial, communicative, and persuasive profile, with strong negotiation and corporate outreach skills;
* Proactivity, dynamism, and results orientation;
* Strong verbal and written communication skills, including presentation and institutional contact abilities;
* Intermediate proficiency in Excel and Word;
**Main Responsibilities**
* Provide service, relationship management, and retention for affiliated carriers and partners;
* Prospect new companies by presenting association benefits and expanding the union membership base;
* Conduct proactive outreach (phone, WhatsApp, visits, and e\-mail) to acquire and retain members;
* Support administrative and commercial tasks;
* Assist with administrative routines;
* Monitor services offered by the union and support the communications department, news, and publications;
* Support activities related to RNTRC.
**Institutional and Commercial Promotion**
* Promote union training programs, events, campaigns, and services to companies within the membership base;
* Serve as local support for event organization (attendance lists, certificates, and coffee breaks);
* Strengthen the union’s institutional image in the region.
**Surveys, Prospecting, and Regional Mapping**
* Identify opportunities to expand the union membership base in the region;
* Assess local needs (infrastructure, regulation, training, safety, etc.);
* Conduct quick surveys with carriers and companies (forms, WhatsApp, or interviews);
* Map strategic topics for commercial, institutional, and event-related initiatives;
* Prepare monthly reports summarizing results, activities performed, and identified opportunities;
* Collect company feedback for continuous improvement of services provided.
Job Type: Full-time CLT
Compensation: Starting at R$2\.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Food allowance
* Transportation allowance
Selection Question(s):
* Do you have knowledge of the transportation and logistics sector?
* Why do you want to work at Setcemg?
* Are you available to start immediately?
Experience:
* Microsoft Excel and Word (Mandatory)
Work Location: On-site