Nurse in Quality Process

Description

**JOIN A TEAM DRIVEN BY EVOLUTION!** At Grupo Fácil, evolution is the driving force that inspires us to continuously grow, innovate in our processes, and exceed expectations every day. With a trajectory marked by stability and responsibility, we have built our story while maintaining our purpose of generating real value for our customers—always with committed people, collaboration, and a focus on results. **Your role on the team** Lead process mapping and protocol standardization in health auditing, ensuring clinical excellence, risk mitigation, and continuous operational improvement. **Responsibilities and duties** You will be responsible for: * Conducting and guiding the mapping and design of processes related to health and quality auditing; * Identifying bottlenecks, risks, and opportunities for improvement; * Participating in meetings and projects aimed at improving auditing activities and processes; * Acting as a facilitator in implementing and standardizing protocols. **Requirements and qualifications** For this position, it is important that you have: * Bachelor’s degree in Nursing. * Active professional registration with COREN. * Proven experience in supplementary health auditing, claim denials (glosas), and regulation. * Knowledge of clinical and operational indicators. * Experience with ANS regulations and regulatory compliance. * Ability to work on standardization, critical analysis, and process improvement. **Desirable requirements** It would be advantageous if you also have: * Postgraduate degree in Health Auditing or Quality Management, Health Auditing, Quality Management, Patient Safety, or Hospital Management. * Knowledge of healthcare accreditation and quality models: ONA, ANS Normative Rulings (RNs) * Clinical protocols * Experience in health insurance operators, hospitals, clinics, or medical auditing. * Experience in claim denial (glosa) management and clinical regulation. * Knowledge of clinical and operational indicators. * Experience with quality tools and continuous improvement methodologies. * Knowledge of process mapping and redesign. * Familiarity with Power BI or advanced Excel. **Additional information** In addition to joining a collaborative and continuously evolving team, you will enjoy a comprehensive benefits package designed to support your health, well-being, and professional development: * Medical and dental assistance; * Meal allowance via iFood Multibenefícios card; * Profit and Results Sharing (PLR), based on the company’s annual goal achievement; * Partnership with Wellz, a platform focused on mental health and well-being; * Partnership with Wellhub, providing access to gyms and well-being activities; * Life insurance; * Partnerships and discounts with educational and language institutions; * Corporate University, offering professional development learning paths; * Access to Alura platform, subject to availability; * Pharmacy benefit plan (Belo Horizonte and metropolitan region); * Transportation allowance. If you possess the above experiences and competencies, we are looking for a professional like you! And if this role doesn’t quite match your profile, please share it—you can make a difference! All our job openings are inclusive. Here, diverse individuals collectively build the evolution of Grupo Fácil. **\#JoinGrupoFácil**