Job Summary: We are seeking an SDR to qualify leads, ensuring consultative and humanized service to potential patients, with a focus on dental implants and oral rehabilitation for the 50+ demographic. Key Highlights: 1. Consultative and humanized service from the first contact 2. Focus on lead qualification and scheduling of evaluations 3. Collaboration with marketing and sales teams to optimize results One of Brazil’s largest and most recognized dental clinic networks, specializing in dental implants and oral rehabilitation. With a focus on innovation, clinical excellence, and humanized care, we transform smiles and enhance quality of life for thousands of patients—especially those aged 50+. We are looking for an SDR to qualify our leads, ensuring that potential patients receive consultative, humanized, and efficient service from their very first contact. **Key Responsibilities** * Conduct regular follow-ups with potential customers; * Present the company and our products/services; * Qualify leads according to patient profile and needs; * Schedule meetings/evaluations between qualified leads and evaluating dentists; * Maintain ongoing contact with leads, providing relevant information about our services and the dental field, educating them about the benefits and advantages of our clinic; * Collaborate closely with marketing and sales teams to ensure alignment of lead generation and conversion strategies; * Record all interactions in the Kommo CRM, leveraging sales automation tools to optimize the process; * Provide feedback on campaigns and qualification processes, contributing to continuous improvement of commercial results; * Ensure humanized, empathetic, and ethical service in all interactions. **Requirements** * Excellent verbal and written communication skills; * Ethical, empathetic profile with strong interpersonal skills; * Organizational skills and discipline in tracking leads and customers; * Ability to work collaboratively in teams and across departments; * Ambitious profile, goal-oriented and results-driven; * Proficiency with CRM systems; * Ability to interact sensitively and respectfully with the 50+ demographic. Minimum Education: High School Diploma (Secondary Education) * Bonus for patient attendance; * Meal allowance; * Transportation allowance; * Dental plan; * Corporate University.