The Consigaz Group is a national company with over 40 years in the market and 1,200 employees across 8 states. We are a diverse, inclusive company focused on innovation and environmental sustainability. We respect and care about our employees. We provide an essential service to our society: Liquefied Petroleum Gas (LPG) distribution. Our unwavering purpose is “To be the energy for everyone.” Our work culture is defined by constant presence—whenever our customers need us! We are seeking professionals who can join our team and contribute to fulfilling this purpose. If you identify with our values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, and Quality and Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. Position details below: Provide first-level support for user incidents, diagnosing and resolving hardware, software, and connectivity issues. Install, configure, and update Windows 10 and Windows 11 operating systems, as well as the Microsoft 365 suite and other corporate applications. Support wired and Wi-Fi network infrastructure, printers, and peripherals; perform preventive and corrective maintenance on desktops and notebooks. Manage user accounts in Active Directory and Microsoft 365, including account creation, unlocking, and password resets. Assist in basic firewall policy configuration and monitoring of security solutions such as antivirus with EDR. Contact vendors to open tickets related to communication links and outsourced services. When required, provide on-site support at group locations and maintain documentation of procedures and service records in the ITSM tool, ensuring compliance with SLAs. Requirements: * Currently pursuing a Bachelor’s degree in Information Technology; * Experience in infrastructure support, specifically with Windows and Windows Server platforms; * Valid Brazilian driver’s license, category B. Additional information: * Compensation composed of base salary + 30% hazard pay; * Monday to Friday, from 08:00 to 17:48, with Saturday on-call shifts; Required Knowledge and Skills: * Proficiency in Windows 7/10 operating systems and Microsoft Office. Basic knowledge of Active Directory, computer networks and structured cabling, and computer maintenance. ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Critical Thinking, Dynamism, Results Orientation, Organization, Interpersonal Skills ### **Benefits:** Medical and Dental Assistance, Life Insurance, Meal Allowance or On-site Cafeteria, Food Allowance, Pharmacy Benefits, Profit Sharing (PLR), Transportation Allowance or Discounted Parking, Gas Allowance, Additional Vacation Bonus Based on Tenure ### **Department:** Information Technology – Infrastructure