Sales Assistant

Description

Job Summary: A sales professional responsible for customer service, lead management, proposal preparation, and commercial support to drive results. Key Highlights: 1. Multichannel customer service and management of qualified leads 2. Full support throughout the sales funnel and contract closing 3. Development of reports and tracking of sales metrics **Position:** Sales Assistant **Responsibilities:** · Customer service via multiple channels (in-person, phone, email, WhatsApp, and social media) · Initial contact with leads arriving through digital channels and initial presentation of company services; · Identification and handling of qualified leads, supporting both inbound and outbound activities; · Registration and updating of information in the CRM; · Follow-up with leads to advance them through the sales funnel; · Organization and management of the lead portfolio; · Preparation of reports and support in monitoring commercial KPIs; · Assistance in preparing and sending commercial proposals; · Support in contract closing and organization of commercial documents; · Monitoring performance metrics such as conversion rate, number of qualified leads (SQLs), average response time, and follow-up rate; **Requirements:** · Experience in customer service; · Familiarity with the sales funnel; · Good diction and writing skills; · Proactivity; · Organizational skills; · Familiarity with sales CRMs and digital tools; **Benefits:** · Meal voucher · Day off · Birthday gift voucher (R$ 100.00\) **Compensation:** Salary \+ commission **Working Hours:** Monday to Friday, from 08:00 to 17:48 **Location:** Itaúna\-MG Employment Type: Permanent CLT Compensation: Starting from R$1\.900.00 per month Benefits: * Fuel allowance * Life insurance * Meal voucher * Transportation voucher Workplace: On-site