HELP DESK - IN-PERSON SUPPORT

Send your **resume** to 31 99779\-7641 (Laís) WORK SCHEDULE TUESDAY TO SATURDAY 8 AM TO 6 PM Job Objective: Responsible for scheduling service
- Schedule service orders
- Support technicians
- Comprehensive benefits package

Modality: On-site Working hours: 2:20 PM to 10:00 PM Alternate days off between Saturday and Sunday. Responsibilities Responsible for online monitoring of customer service operations (monitoring, identifying, and reporting operational deviations and SLA indicator deviations (Planned vs. Actual) in real time, as well as managing agent skill assignments, evaluating demand versus delivery versus availability versus service profile. Benefits: * Dental care assistance * Childcare allowance * Meal voucher * Transportation voucher Work location: On-site
João Silva
Indeed · HR