HELP DESK - IN-PERSON SUPPORT

Send your **resume** to 31 99779\-7641 (Laís) WORK SCHEDULE TUESDAY TO SATURDAY 8 AM TO 6 PM Job Objective: Responsible for scheduling service
- Schedule service orders
- Support technicians
- Comprehensive benefits package

Job Summary: Provide strategic support, manage client relationships, conduct client prospecting, and oversee case management—accelerating case progress and keeping clients informed. Key Highlights: 1. Strategic support and document organization for lawyers 2. Client relationship management and prospecting 3. Active case management and acceleration of proceedings Employment Type: Freelance * Working Hours: Monday to Friday — Business Hours — In-person (Belo Horizonte — Barro Preto) * Compensation: BRL 3,500.00 \+ BRL 300.00 transportation allowance Your Main Responsibilities: * Back-office and Strategic Support: Provide essential support to other lawyers by requesting and organizing documents, managing the department’s email inbox, and overseeing the flow of contract sending and signing. * Client Relationship and Prospecting: Handle initial client contact (via WhatsApp, phone, or in person), understand client needs, and lead negotiations with a focus on closing new contracts. * Case Management and Acceleration: Actively monitor cases and accelerate their progress. * Client Communication: Keep clients clearly and transparently informed about the status of their cases. Essential Requirements: Active registration with the Brazilian Bar Association (OAB). * Prior experience in Civil Law. * Organization and Efficiency: Ability to work highly organized in a dynamic, multitasking environment with tight deadlines. * Excellent Communication Skills: Outstanding communication and interpersonal skills for client service and prospecting. * Availability to work in-person during business hours. Job Type: Freelance / PJ Contract Duration: 12 months Benefits: * Transportation voucher Work Location: In-person Compensation: BRL 3,500.00 \- BRL 3,800.00 per month Benefits: * Transportation voucher Work Location: In-person
João Silva
Indeed · HR