Quality Leader

Description

Job Summary: A professional responsible for quality and food safety management, production control, team supervision, and processes in ice cream parlors. Key Highlights: 1. Quality and food safety management in the food service sector. 2. Leadership and team training in Good Manufacturing Practices (GMP). 3. Production control and standardization of gelato manufacturing. Main Responsibilities and Activities * **Quality and Food Safety Management:** Monitor compliance with ANVISA regulations (hygiene, handling), ensure pest control, manage shelf life (FIFO \- First In, First Out), and guarantee proper storage of raw materials and gelatos. * **Production Control (Technical Specifications):** Supervise gelato production to ensure strict adherence to recipes and technical specifications, guaranteeing standardization of flavor, texture, and presentation. * **Team Supervision and Training:** Train ice cream makers/handlers in Good Manufacturing Practices (GMP), provide guidance on equipment and utensil sanitation, and conduct feedback sessions to maintain quality standards. * **Process Management and Audits:** Conduct internal audits at stores and production laboratories, issue non-conformance reports, and develop corrective action plans for deviations. * **Equipment Maintenance:** Monitor periodic maintenance of pasteurizers, ice cream makers, and display cases, ensuring proper calibration. * **Waste and Inventory Management:** Measure production waste, control inventory levels, and assist the procurement department in supplier qualification. * **Customer Service:** Analyze customer complaints related to product quality, investigate root causes, and implement corrective measures. Common Requirements * **Academic Qualification:** Bachelor's degree completed in Nutrition, Food Engineering, Veterinary Medicine, or related fields. * **Experience:** Prior experience in quality control within the *food service* sector (ice cream parlors, restaurants, food manufacturing industries). * **Technical Knowledge:** Proficiency in food safety regulations (Good Manufacturing Practices \- GMP) and knowledge of ice cream manufacturing processes. * **Behavioral Skills:** Leadership, ability to train teams, attention to detail, strong communication skills, and proactivity in problem solving. * Availability to rotate across the company's 07 units * Degree in Nutrition or Food Engineering * Work schedule: 6 days on, 1 day off Benefits: VA of BRL 30.00 per day, no deductions Fuel allowance without deduction or transportation voucher Unimed health plan with no monthly fee Dental plan with no monthly fee Performance-based bonuses University partnership program Life insurance Minimum Education Level: Bachelor's Degree Desired Education: Nutrition, Bachelor's Degree