Hospital Receptionist

Description

Job Summary: A customer service professional responsible for greeting patients, providing information, and directing them to appropriate procedures, ensuring patient satisfaction. Key Highlights: 1. In-person and telephone customer service focused on patient satisfaction 2. Reception of visitors and queue management 3. Customer support and guidance **Responsibilities:** Provide in-person and/or telephone service as required, guiding and referring patients to relevant departments and/or procedures according to internal criteria and defined quality standards, aiming to ensure patient satisfaction and supporting the department of assignment at that time. Greet visitors, provide requested information, verify scheduled appointment times or waiting times for service, and direct them to the appropriate room when applicable; Manage registration queues considering service priorities and the number of registrations per specialty/exams/scheduled surgeries, as well as respond to customer inquiries and information requests, directing such demands to the responsible department to facilitate proper customer service; **Requirements:** * High school diploma completed * Experience typing medical reports * Availability to work in-person in Belo Horizonte (BH) . **Working Hours:** Monday to Friday, 11:00 AM to 8:00 PM; Saturdays, 8:00 AM to 12:00 PM Employment Type: Permanent CLT . **Benefits:** * Medical assistance * Commercial agreements and discounts * Profit-sharing program * Meal allowance * Food voucher * Transportation voucher Employment Type: Permanent CLT Salary: R$2.023,37 per month Benefits: * Medical assistance * Commercial agreements and discounts * Profit-sharing program * Meal allowance * Food voucher * Transportation voucher Education: * High school diploma completed (Mandatory)