Logistics Operations Leader

Description

Job Summary: Lead the operational team, monitor last-mile and e-commerce operations, ensure on-time deliveries within SLA, and handle incidents. Key Highlights: 1. Lead and guide the operational team 2. Monitor last-mile and e-commerce operations 3. Track KPIs and support improvements * **Lead and guide the operational team;** * **Monitor last-mile and e\-commerce operations, ensuring on-time deliveries within SLA;** * **Handle communications with drivers and delivery personnel to ensure delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, handle incidents, and support base-level improvements;** Compensation: R$3\.500,00 per month Benefits: * Medical insurance * Dental insurance * Profit-sharing program * Life insurance * Meal allowance * Food allowance * Transportation allowance Work Location: On-site