Commercial Assistant (Inside Sales)

Description

**Job Description:** We are seeking professionals with a commercial mindset and expertise in **consultative sales**, capable of leading end-to-end negotiations and building strategic client relationships. The role involves prospecting, portfolio management, and multichannel customer support, as well as interfacing with various internal departments to ensure a seamless customer experience. This opportunity is ideal for commercially oriented professionals who are ambitious about achieving targets and interested in growing their careers in sales—particularly in **B2B** operations. **Key Responsibilities** * Identify business opportunities and proactively prospect to expand the customer portfolio; * Conduct commercial interactions across multiple channels, including phone, chat, WhatsApp, email, and video calls; * Receive customers in person at the service area and present solutions consultatively; * Understand customer needs and recommend products or solutions aligned with their profile and purchasing stage; * Prepare commercial proposals, negotiate terms, and manage the entire sales process through to closure; * Analyze orders, prepare quotations, and suggest strategies to increase product mix and purchase recurrence; * Nurture ongoing relationships with the customer base to strengthen loyalty; * Collaborate with internal teams to ensure smooth handling of commercial requests. **Requirements** * Completed high school education (a bachelor’s degree in business- or sales-related fields is considered a plus); * Clear communication, strong argumentation skills, and ability to lead negotiations; * Practical knowledge of Excel; * Genuine interest in building a career in sales; * Proactive, organized, and results-oriented profile; * Basic knowledge or experience in consultative sales. **Desirable Qualifications** * Prior experience in accessories, technology, or related markets; * Experience in recurring negotiations and active portfolio management; * Familiarity with commercial KPIs and sales funnel tracking; * Experience handling common B2B sales objections (price, timeline, competition, budget, timing) and effective strategies to overcome them.