Renner - Store Assistant

Description

Job Summary: We are seeking a Store Assistant passionate about fashion and customer service, who values diversity and aims to delight customers in a dynamic environment. Key Highlights: 1. Affirmative hiring opportunity for Persons with Disabilities (PCD) 2. Career opportunity at a leading fashion retailer 3. Inclusive culture and dynamic work environment **Store Assistant | Inclusive Position (PCD) – Renner Stores** ------------------------------------------------------------- Are you passionate about fashion, enjoy interacting with people, and seek an environment where **diversity** is our greatest style? Then this is the place for you! At Renner, our purpose is to **delight**. We are not merely looking for someone to organize racks or operate the cash register; we seek partners who prioritize customers above all else, transforming every purchase into an unforgettable experience. ### **What You’ll Do on Our Team:** * **Delighting Through Service:** Greet and assist our customers with a smile and a solution-focused mindset. * **Focus on Success:** Act swiftly to complete sales and other store processes. * **Care for Style:** Maintain an organized and attractive store (restocking and visual merchandising). * **Delivering Results:** Commitment to unit goals, consistently striving to exceed expectations. ### **The Profile We Seek:** * People who love retail and direct public interaction. * Proactive, resilient individuals aligned with our values. * **This is an affirmative hiring position for Persons with Disabilities (PCD).** We value your abilities and are ready to provide a respectful, supportive environment. ### **What We Offer:** * Career opportunity at one of Brazil’s largest fashion retailers. * Inclusive culture and dynamic work environment. * Ongoing training focused on your professional development. **Responsibilities and Duties** * Delight customers throughout the sales process by providing attentive and timely assistance; * Support customers during checkout; * Handle cash receipts, perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Perform daily restocking and organization tasks within your assigned area; * Assist with labeling products in stock with prices and barcodes; * Assist customers in fitting rooms to ensure the best shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers exiting the store to share feedback via our “Encantômetro” (Customer Delight Meter); * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Enjoy working with the public; * Availability to work on weekends; * Interest in fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For Your Health and Well-being:** * Comprehensive health insurance plan (including obstetrics) for all hierarchical levels, covering all procedures listed by ANS (National Supplementary Health Agency – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante to support pregnant employees and their dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support Program for victims of domestic violence). **To Simplify Your Daily Life:** * Transportation allowance; * Meal vouchers; * Multi-purpose credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For Your Flexibility and Routine:** * Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work styles/tools. **Learn About Our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and personal well-being.** **Employee members enjoy exclusive services, a discount club, and benefits through over 200 partner companies in education, health, food, leisure, and entertainment. Explore our key partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **Persons with Disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we shape the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talent. Here, we foster a sense of belonging, respect diversity, and work in an environment where we care for each other. Environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we bring Delight to over 600 stores across five Brazilian states, plus Argentina and Uruguay. **If what delights you is learning, sharing, and teaching—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united in delighting customers alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**