Workflow and Process Assistant

Description

Job Summary: QCA is seeking professionals to combine technical expertise and experience within an environment that fosters creativity and the use of technology, with a focus on solving challenges and continuous development. Key Highlights: 1. Join one of the most awarded law firms in the country 2. An environment that fosters creativity and the use of the latest technologies 3. Continuous development of teams and individuals Join one of the most awarded law firms in the country! QCA brings together the experience of professionals tackling its clients’ most critical challenges and the dynamism of today’s most innovative law firms, promoting continuous team development by applying law as a problem-solving tool. Here, you will combine technical knowledge and experience with an environment that fosters creativity and the use of the latest technologies. **Responsibilities and Duties** * Gather and understand operational workflows with clients and internal teams; * Document processes and workflows (step-by-step instructions, rules, exceptions, and standards); * Organize and maintain up-to-date product documentation; * Support client communications and alignment sessions; * Organize product requests and improvements (backlog, priorities, and history); * Identify flaws and opportunities for improvement in current workflows; * Support the team in standardizing processes and routines. **Requirements and Qualifications** * Availability to work full-time; * Completed or ongoing undergraduate degree (Administration, IT, Engineering, Process Management, or related fields). * Strong communication skills; * Proficiency in Microsoft Office Suite; * Commitment to continuous growth. **Additional Information** Here are some benefits we offer: Wellhub; Unimed Health Plan; Amil Dental Plan; Transportation Allowance; Meal/ Food Ticket; Education Incentive Program; Birthday Day Off; Emotional Well-being Program: Moodar; Possibility of hybrid work arrangements. Work Location:**Recife\-PE** Take note of our selection stages: Applications via Gupy; Behavioral Assessment; Specific Skills Test; Group Challenge \- remote or in-person; Individual Interview; Hiring. Please note: All candidates who successfully complete these stages will be directed to the positions best matching their profiles currently being recruited! So, join us! **\#JoinQCA**! QCA promotes the continuous development of its teams by adopting policies and practices that support the achievement of its corporate objectives, grounded in a strong set of beliefs and values. Our mission is to keep every team and every professional motivated, inspired, and engaged around QCA’s cultural pillars: integrity, pursuit of excellence, methodical management, personal development, kindness, and simplicity. We encourage diversity of origins, ideas, and opinions. Here, you will combine technical knowledge and experience with an environment that fosters creativity and the use of the latest technologies. All this helps us build one of the most awarded teams in the country. We believe exceptional people drive our evolution. We handle legal solution needs—but also life stories. We recognize the great responsibility involved in taking on any legal matter. We know that behind every case lie people and dreams. We are always committed to delivering results from this perspective—treating each success as a personal victory for us, not just for our clients. To achieve this, we foster an environment encouraging empathy and ensuring collaboration from everyone, with respect and diversity. **OUR VALUES** Adopting our clients’ needs as our own Integrity Pursuit of excellence Developing people Kindness and simplicity Methodical management