Description: * Education: complete high school; * Intermediate knowledge of computer skills and telecommunications resources; * Skills: good verbal communication, responsibility, organization, sense of priority, argumentation, persuasion, focus on results and goals. * Previous experience in the collections field will be a differentiator. RESPONSIBILITIES: * Phone support for customized customer relationship, answering questions and providing necessary assistance for each case; * Monitoring customer portfolio and tracking payments; * Issuing payment slips; * Active and receptive contact. 251019020250387986