Technical Assistance Assistant

Description

Job Summary: Professional to perform technical assistance duties, including inspections, scheduling, site visits, assessments, system updates, and supporting team and material management. Key Highlights: 1. Eligible position for persons with disabilities (PCD) 2. Focus on technical assistance and customer support 3. Opportunity for Construction Technicians or Civil Engineering students **Working Hours:** Monday to Friday, from 7:45 AM to 6:03 PM\.  **Work Model:** On-site **Employment Type:** Permanent – CLT **Experience Level:** Professional **Responsibilities:*** Check emails and the system for technical assistance requests; * Schedule inspections with customers; * Conduct site visits and inspections to address customer requests; * Continuously update the system with information regarding the construction system, root cause, and other supplementary data, while maintaining Technical Assistance control spreadsheets; * Assist in monitoring and tracking the workforce team’s work plan; * Support control and preparation of measurements for contractors in the Technical Assistance area; * Submit material requisitions and purchase orders in the Mega system for Technical Assistance; * Purchase and collect materials required for Technical Assistance services; * Monitor customer satisfaction surveys; * Assist in tracking departmental metrics, such as SLA, pathologies, standard market curve, among others; * Assist in inspection and delivery of units held in inventory when necessary; * Monitor the development of owner manuals and common-area manuals; **Requirements:** Preferred: Construction Technician and/or Civil Engineering student **Benefits:** Medical Assistance; Dental Assistance; Childcare Allowance for mothers; Newborn Gift Basket (for newborn babies); Life Insurance; Meal Voucher; Transportation Voucher; Birthday Day Off, to enjoy with friends and family; Payroll-Deductible Loan with interest rates starting at 1.49% per month; Discounts and partnerships for food, education, leisure, mental health, and much more. **POSITION ELIGIBLE FOR PERSONS WITH DISABILITIES (PCD).** **LEARN ABOUT TARRAF:** We study the essence of humanity; this knowledge is translated into innovative projects that aim to provide living spaces transforming people’s lives.**MISSION:** To build places and offer people the ideal space to live their best experiences, write their own stories, and be happy.**VIRTUES:** Faith, Hope, Love, Prudence, Fortitude, Temperance, and Justice \+ 33\.000 URBAN UNITS \+ 105\.000 PEOPLE LIVING IN ENVIRONMENTS DESIGNED BY TARRAF!