Clinic Receptionist

Description

**Job Description** We are seeking a **Receptionist** to handle administrative duties and patient interactions at our clinic. The professional will be responsible for the first point of contact with patients, organizing patient documents, and supporting fiscal and administrative routines. **Responsibilities** * Provide **initial patient reception** (in-person and, where applicable, via phone/WhatsApp). * Guide and inform patients regarding appointment times, procedures, and related information. * **Register/organize patient information** according to clinic protocols. * **File and organize documents**, ensuring traceability and proper documentation of medical records/files. * Issue **service invoices**, when required. * Support daily appointment scheduling and management (e.g., confirm follow-up appointments, where applicable). * Receive **private patient payments** and assist with reconciliation per internal guidelines. * Maintain an organized reception area, contributing to high service standards and positive patient experience. * Support the administrative team with daily operational tasks. **Requirements** * Prior experience in **clinic/office reception** (preferred). * Strong communication skills, professional demeanor, and empathetic patient interaction. * Organizational skills and attention to document handling. * Basic knowledge of administrative routines and service invoice issuance (or willingness to learn). * Familiarity with computer applications (Excel/Word/scheduling systems; experience with reception software is a plus). * Ability to manage billing and private-patient interactions effectively. **Desired Profile** * Proactivity and accountability. * Empathy and courtesy in patient interactions. * Discretion and care in handling patient data. * Strong organizational sense and commitment to deadlines. **Work Location and Employment Terms** * **Employment Type:** CLT * **Working Hours:** 44 hours per week – Availability to work on Saturdays * **Benefits:** Health insurance, dental insurance, life insurance. Salary: R$1\.518,00 \- R$1\.900,00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Commercial partnerships and discounts * Life insurance * Meal allowance * Transportation allowance Workplace: On-site