Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday from 1:20 PM to 7:40 PM, and Saturdays from 7:00 AM to 1:20 PM, with a 20-minute break.
**Level:** Operational
**Employment Type:** Permanent – CLT
Provide customer service via IVR/PABX calls and WhatsApp messages for exam scheduling, rescheduling, patient notifications, quotations, answering inquiries, redirecting to responsible departments, and performing other duties relevant to the position.
**Requirements:*** Completed high school;
* Basic Microsoft Office skills;
* Preferred: experience in customer service within the healthcare sector or in a call center.
**Benefits:**
Childcare Assistance, Discounts and Benefits Club, Birthday Day Off, Health Insurance, Dental Insurance, Life Insurance, Food Allowance, Meal Voucher, Transportation Voucher, Wellhub